Field-Service Tech

Oakcraft

Peoria, AZJobSeen todaySeen in employer's feed today

Peoria, AZJobNo compensation foundSeen todaySeen in employer's feed today

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At a glance

Compensation

No compensation found

Location

Peoria, AZ

Work Authorization

Not specified

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Job overview

The Field-Service Tech role calls for strong customer service, communication, organization, attention to detail, task management, and basic computer skills. The candidate should be able to learn scheduling and customer-management software, maintain accurate records, work independently and with a team, and remain professional under pressure. The posting also describes how to handle customer concerns, document complaints, and explain appropriate next steps without making unauthorized promises.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceVerbal CommunicationWritten CommunicationOrganizationAttention to DetailTask ManagementWork PrioritizationBasic Computer SkillsScheduling SoftwareCustomer Management SoftwareRecordkeepingIndependent WorkTeamworkProfessionalism Under PressureComplaint Handling

Full job description

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/7605791 Strong customer service skills. Excellent verbal and written communication. Strong organizational skills. Good attention to detail. Ability to manage multiple tasks. Ability to prioritize work. Basic computer skills. Ability to learn scheduling and customer-management software. Ability to maintain accurate records. Ability to work independently. Ability to work effectively with a team. Ability to remain professional under pressure. Listen carefully to the customer's concern. Remain professional and respectful. Avoid arguing with the customer. Gather accurate information. Document the complaint. Explain the next appropriate step. Avoid making promises that have not been authorized.

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