
Bilingual Care Coordinator
EUGENE, ORJob$23–24.38/hrSeen todaySeen in employer's feed today
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Job overview
The Bilingual Care Coordinator provides supportive case management to eligible clients, including Ryan White intakes, screenings, individualized service planning, and help accessing health insurance and community services. The role coordinates with medical case managers, providers, and community partners, responds to psychosocial crises, and maintains client records. It also includes occasional home visits, client transportation, and participation in client events outside normal business hours.
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Full job description
Salary Range: $23.00 to $24.38 per hour Salary Note: Bilingual candidates are eligible for an additional $1.50 Bilingual Differential. This Bilingual Differential is included in the salary range above. Essential Functions and Responsibilities: Client Management: Carry an active caseload of eligible clients, providing direct one-on-one supportive case management services. Able to provide services in-person, over the phone and on a drop-in basis. Assist with coverage of services. Assessments & Planning: Conduct Ryan White intakes, comprehensive screenings, and goal planning to identify psychosocial needs and barriers to care. Develop individualized service plans based on assessments and available resources. Health Insurance Support: Assist clients in signing up for health insurance, including Medicare, Medicaid and CAREAssist. Coordination of Services: Work collaboratively with intake coordinators and medical case managers, providers, community partners to facilitate access to HIV care, social services, mental health services, and public benefits. Documentation: Maintain accurate and timely documentation of client interactions, placements, services provided, and progress updates in agency databases. Process and collect necessary eligibility documents including Authorization for Release of Information. Crisis Intervention: Respond to psychosocial crises and follow up. Referrals: Refer clients to local resources as needed and follow up. Community Engagement: Build partnerships with local service providers. Attend relevant community meetings and participate in ongoing training and professional development. Client Events: Assist with planning and attending client events on a monthly to quarterly basis. This includes shopping for food, cooking, and socializing with clients at events. Ability to attend events outside of normal business hours. Travel: Ability to travel to see clients in other community settings and provide home visits on occasion. Ability to transport clients on occasion. Standards: Comply with all applicable program standards, guidelines, laws and administrative rules. Ability to work well with others, handle stress appropriately, have reliable attendance Other tasks as assigned, including training/cross-training other staff as needed Required Qualifications: Bilingual in Spanish required Bachelor's degree in social work/human services related field or 2 years full-time case management experience, or equivalent combination of relevant and/or related experience and education TB test (provided at agency) Valid Oregon driver's license, or valid out of state driver's license with the ability to get an Oregon driver's license within 30 days of establishing residency in Oregon, and a driving record sufficient to be covered by agency auto insurance policy. Ability to pass agency criminal background check Ability to obtain OHA Application Assister ID (cost covered by agency) Ability to obtain Food Handler's Card (cost covered by agency) For a complete job description, please visit: https://hivalliance.criterionhcm.com/jobs/51/1/#714 Language skill requirement or preference: Employee will work with and assist Spanish speaking clients.
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