Bachman's Inc. logo

Order Center Associate | Full Time

Bachman's Inc.

Minneapolis, MNFull-time$16.5/hrSeen 1 day agoSeen in employer's feed 1 day ago

Evaluate my fit

Most applications go out cold — see where you stand first. No sign-up to start.

Watch jobs like this.

Don't just apply. Show up ready.

Olive works from this exact posting.

At a glance

Compensation
$16.5/hr
Location
Minneapolis, MN
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Order Center Associate supports customers and other florists by processing orders and resolving service inquiries by phone and email. The role handles questions about products, events, workshops, and deliveries, as well as customer comments and complaints. The schedule includes rotating weekday and weekend shifts, with seasonal Sunday coverage and increased coverage around holidays and seasonal business.

Skills & qualifications

RequiredNice to have

Skills

Data EntryComputer SkillsPhone EtiquettePrioritizationFollow-ThroughAttention to DetailVerbal CommunicationWritten CommunicationSellingPlant and Flower KnowledgeSitting

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off

Full job description

Order Center Associate

Full-Time Position

Bachman’s is committed to creating a caring environment while inspiring a passion for bringing beauty to life.

Are you passionate about customer service and creating positive customer experiences? Join Bachman’s as an Order Center Associate, where you’ll combine your order entry, sales, and problem-solving skills to help customers with their orders and service needs. You’ll alternate between processing customer orders and resolving service inquiries through phone and email, ensuring every interaction is handled with care, accuracy, and a commitment to excellent service.

Job Duties:

  • Assisting customers with placing incoming orders

  • Assisting other florists with orders coming into and out of our systems

  • Answering calls from customers and stores pertaining to products, events, workshops, and deliveries

  • Handling customer comments and complaints

Qualifications:

  • Strong data entry and computer skills

  • Excellent phone manners

  • Ability to prioritize

  • Strong follow through

  • Detail oriented

  • Solid verbal and written communication skills

  • Strong selling skills

  • Plant and flower material knowledge preferred

  • Able to sit, be on the phone and on the computer for the majority of the day

Benefits:

  • Medical Insurance

  • Health Savings Account/PPO

  • Dental Insurance

  • Vision

  • Life and AD&D

  • Disability, Accident, Critical Illness Insurance

  • 401(K)

  • ID Watchdog

  • Pet Insurance

  • Wellness

  • Employee Assistance Program (EAP)

  • PTO

  • Paid Holidays (6/year)

Schedule: Monday – Friday rotating shifts between 8:00am-5:00pm, Saturdays between 9:00am-4:00pm and Sundays seasonally. Increased coverage around holidays and seasonal business. All employees work on rotating weekends and holidays.

Compensation: $16.50/hour

Don’t settle, come grow with us!

Bachman’s is an Equal Opportunity Employer

Powered by JazzHR

Similar jobs, posted recently

Open roles like this one, listed in the last 30 days.

You've read the whole posting — now see how you match it.

Evaluate my fit