Systems Engineer

14977 At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies * 5+ years in an engineering role, with a focus on AV systems and infrastructure * Proven experience in AV design engineering, including implementation, build, and maintenance * Strong understanding of AV design principles aligned with AVIXA standards, including the ability to author or contribute to CAD drawings for AV designs * Hands-on experience with MS Teams MTR and conference room AV technology, including familiarity with digital signage platforms such as Appspace * Solid understanding of SIP, VoIP, MPLS, AVoIP, SBCs, PRIs, and related tools and protocols * General knowledge of DNS, Active Directory, SCIM provisioning, authentication protocols (SAML, etc.), SSO platforms (OKTA/Entra), and VPN split tunneling * Prior experience in financial services and M&A environments is a plus * Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI useEducation * Technical or undergraduate degree in a relevant field * MS Teams Admin certification (preferred); AVIXA CTS and CTS-D certifications * Demonstrable completion of MS Teams Learning courses * Experience using ITSM tools for incident and service managementResponsibilitiesAs an Audio Visual and Voice Systems Engineer, you will lead the rollout of new products and drive continuous improvements across Moody's AV and voice platforms. * Design and engineer AV solutions for conference rooms, real estate projects, and digital signage platforms * Lead technical solutions for environments including MS Teams MTR, Miro, Trello, Nice InContact, Appspace, AudioCodes, and eFax * Own and drive AV and voice platform architecture, implementation, and optimization * Travel and perform onsite commissioning of new systems across Moody's global locations * Contribute to planning, assessment, and execution of digital initiatives within AV and voice domains, including performing peer reviews and serving as a technical escalation point * Collaborate with Information Security to implement secure architectures beyond traditional network boundaries * Produce recurring analytics and usage reports, manage escalated incidents, reduce technical debt in legacy systems, and engage with vendors to understand product roadmaps * Support cross-functional collaboration with teams such as Cyber Security and Global Real Estate, regularly meeting with internal partners to gather feedback and implement voice-of-customer updatesAbout the TeamThe Audio Visual and Voice Engineering team is a globally distributed group responsible for overseeing both the Voice and Audio Visual towers at Moody's. Our core mission is to design and deliver inn