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Passenger Service Agent - Part Time

Part-time

Menzies Aviation

Tucson, AZPart-time$16.5/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$16.5/hr
Location
Tucson, AZ
Schedule
Part-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Driver's License

Job overview

Menzies Aviation is hiring a Passenger Service Agent to assist airport passengers with check-in, gate information, baggage claims, and related issues. The role includes hosting self-service kiosks and interpreting identification and routing labels. Candidates must live in the Tucson area, be available for variable shifts, and meet physical, screening, and credential requirements. Prior customer service experience is strongly preferred; intermediate computer skills are required.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceIntermediate Computer SkillsReading EnglishWriting EnglishSpeaking EnglishLifting 70 LbsStanding for Long PeriodsLearning QuicklyFollowing InstructionsInterpersonal SkillsTeamworkRelationship Building

Qualifications

Must Be 18+Driver's LicenseFBI Background CheckUS Customs SealHigh School DiplomaOpen Shift AvailabilityTucson Area ResidencyPre-Employment Drug Screen

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Match

Full job description

Rate: $16.50 USD per hour

Description

Great News!

Join Menzies Aviation and be part of our family!

Pay $16.50/hour

Must currently live within the Tucson area

Key Responsibilities

  • MUST HAVE OPEN AVAILABILITY, you will bid for your shift every 6 weeks.

  • Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport

  • Interpret identification labels along with baggage and cargo routing tags

  • Host self-service kiosks

  • Ensure that all work areas are organized

  • Keep a positive attitude while offering assistance

  • Ensure the safe and secure operations

  • Comfortable lifting/moving up to 70lbs of cargo and baggage

  • Some bending, stretching, pushing & pulling

  • Perform other duties as assigned

  • Qualifications

  • Must be at least 18 years of age

  • Able to work any shift

  • Must pass pre-employment drug screen

  • Must have a drivers license

  • Ability to proficiently read, write and speak English

  • Must be comfortable lifting 70lbs

  • Must be able to stand for long periods of time at the ticket counter and gate check-in areas

  • Must pass FBI background check and obtain US Customs seal

  • Must be available and flexible to work variable shifts including weekends and holidays

  • Prior Customer Service Experience Strongly Preferred

  • Intermediate Computer Skills Required

  • Knowledge, Skills and Abilities

  • Ability to learn quickly

  • Ability to understand and carry out oral and written instructions and request clarification when needed

  • Strong interpersonal skills

  • Ability to work as part of a team

  • Ability to build relationships

  • Benefits

  • Advancement Opportunities to Lead and Supervisor

  • Three Health Plans through Meritain Health that offer a variety of coverage

  • Two Dental Plans through Delta Dental

  • Vision Insurance Plan through Met Life Vision

  • Paid Vacation

  • Accident Coverage Plan

  • Critical Illness Coverage Plan

  • Hospital Indemnity Coverage Plan

  • Company Paid Employee Basic Life and AD&D Insurance $20,000.

  • Voluntary Life and AD&D Insurance

  • Voluntary Short-Term and Long-Term Disability Insurance

  • 401K Savings Plan

  • Employee Assistance Program

  • Prepaid Legal Coverage Plan

  • Identity Theft Protection Plan

  • Pet Discount Coverage and Pet Insurance Plan

  • Uniform Provided

Qualifications

Education

Required

  • High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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