Twin River Management Group, Inc. dba Bally's logo

Table Games Supervisor / TABLE009836 / Biloxi, MS

Twin River Management Group, Inc. dba Bally's

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At a glance

Compensation
No compensation found
Location
Biloxi, MS
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

MS Gaming License

Job overview

The Table Games Supervisor oversees table games operations, ensuring dealers follow company procedures and scheduled tables are staffed and ready. The role handles guest transactions, table fills, credits, markers, and comps; maintains knowledge of gaming regulations; and supports staff through coaching and evaluation. It also involves resolving guest and employee disputes, enrolling guests in the players club, and safeguarding company assets.

Skills & qualifications

RequiredNice to have

Skills

Organizational SkillsTime ManagementInterpersonal CommunicationWritten CommunicationMathematicsProblem SolvingMicrosoft Office

Qualifications

High School EducationTwo Years Table Games ExperienceMS Gaming License

Full job description

Description Responsibilities: Knows and abides by Hard Rocks policies, procedures, internal controls and courtesy guidelines. Performs all duties in accordance with state gaming regulations. Maintains & updates knowledge of regulations set forth by the Mississippi Gaming Commission and the Mississippi State Tax Commission regarding table game operations. Completes table fills, credits and markers and comps. Verifies and approves guest transactions while having a thorough knowledge of title 31. Safeguards the company's assets assigned. Ensures all scheduled tables are manned and ready at the beginning of the shift. Assists in coaching, evaluating, counseling and rewarding Hard Rockers while maintaining efficient personnel records. Supervises games ensuring dealers are following Hard Rock policy and procedures. Promotes safety awareness to minimize work related injuries. Enrolls new guests in the Encore players club. Maintains complete knowledge of comp. procedures as well as the ability to evaluate guests, ensuring that qualified quests are taken care of through the complementary process. Resolves guest & Hard Rocker issues/disputes. Adheres to department and property policies and procedures. Maintains knowledge of property information & memorabilia. Competencies: Must project a professional and positive image. High energy level. Excellent organizational and time management skills, with the ability to set priorities for self and others. Good judgment and common sense. Ability to deal with people in a manner which shows sensitivity, tact, and professionalism. Ability to work a flexible schedule. Excellent interpersonal and communication skills (oral & written). Must be able to communicate clearly, concisely, and effectively with all Hard Rockers and guests. Ability to understand and promulgate written memos, instructions, regulations. Basic knowledge of mathematics, including statistics. Ability to effectively analyze and solve problems. Computer literate with knowledge of a variety of software applications including Microsoft Office. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education High School (preferred) Experience Two years of prior table games experience. (preferred) Licenses & Certifications MS Gaming License (required) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. At Bally's Corporation, we are committed to promoting equal opportunities in employment and working conditions. We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on any status protected by the laws or regulations in the locations where we operate.

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