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Consumer Loan Servicing Representative- In person- Dubuque

DuTrac Community Credit Union

Dubuque, IAFull-timeSeen 3 days agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Dubuque, IA
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Consumer Loan Servicing Representative supports DuTrac Community Credit Union’s lending function by ensuring consumer loan documentation is complete, tracking records, and helping maintain collateral insurance and perfected liens. The role also processes paid-off loans, releases titles, and responds to member and third-party requests. It is a full-time position in the Dubuque market.

Skills & qualifications

RequiredNice to have

Skills

Computer SkillsLending Process KnowledgeOrganizationRecord KeepingWritten CommunicationVerbal Communication

Qualifications

1+ Years Similar Experience

Full job description

Our mission at DuTrac is to be a trusted partner with our members to make a difference in their lives by working directly with each person to help them achieve their financial goals. Our staff provides excellent service to our members and builds long term relationships to make sure our members succeed in whatever those goals may be. As a Loan Servicing Representative at DuTrac you have the power to be the difference maker!

Integrity, Community, Engagement and Education are the qualities you will find in DuTrac's working environment. You will appreciate working in DuTrac's family- friendly culture that provides excellent opportunities for both personal and career growth while providing a competitive salary and benefits package.

The Consumer Loan Servicing Representative plays an integral part of the lending function at the credit union with the following responsibilities:

  • Ensuring the proper documentation of all consumer loans.

  • Provide tracking of documentation for loan and member service functions.

  • Insures that assets held as collateral by the Credit Union are properly insured and liens are properly perfected. Follows up on titles not received in a timely manner and contacts appropriate parties for missing documents. Verifies accuracy of shared pledged for share secured loans. Submits GAP and CPI claims.

  • Processes paid off loans and releases titles.

  • Responds to members requests; directs titles to branches for member pick up; provides written payoff requests and guarantee of title releases to third parties.

Ideal candidates will have the following experience:

  • One to three years of similar experience.

  • Excellent computer skills.

  • Knowledge of lending process is helpful.

  • Very organized and strong record keeping skills.

  • Outstanding written and verbal communication skills.

This position is full-time and is located in the Dubuque market.

DuTrac Community Credit Union is proud to be an Equal Opportunity Employer. Apply at www.dutrac.org/careers

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