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ERP Dev Support Analyst (remote)

Bizowie

Remote · USFull-timeSeen 1 day agoSeen in employer's feed 1 day ago

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At a glance

Compensation
No compensation found
Location
Remote · US
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Bizowie seeks a full-time Software Analyst to support operations for its cloud-based ERP platform. The analyst will learn the product and customer business needs, investigate customer issues, contribute product specifications, and test software changes. The role is remote in the US and calls for at least two years of analytical-role experience, technical aptitude with web applications, and strong critical-thinking, planning, and communication abilities.

Skills & qualifications

RequiredNice to have

Skills

Self-StarterLearning Complex ProductsCritical ThinkingTime ManagementProject PlanningWeb ApplicationsEnglish CommunicationAccounting ConceptsManufacturing and DistributionProcess Improvement

Qualifications

2+ Years Analytical Experience

Full job description

Bizowie is seeking a full-time, Software Analyst to expand the operations team working on our Bizowie Cloud ERP™ platform.

Bizowie is a growing, Pittsburgh-based provider of cloud-based Enterprise Resource Planning (ERP) solutions for mid-market manufacturers, distributors, and online retailers. Our solutions empower our customers to automate tedious business processes, improve employee productivity, and make faster business decisions through real-time insights into financial and operational activities.

Job responsibilities include:

  • Develop a deep understanding of the Bizowie Cloud ERP product and customers' diverse business needs and requirements

  • Demonstrate product knowledge by completing complex project work

  • Diagnose, research and analyze customer issues and requests

  • Stay current on new system releases and functionality

  • Create product specifications that serve as a blueprint for the development team to build out new features or functionality

  • Design, document and execute test plans and procedures to ensure that all aspects of the software are thoroughly tested before deployment

  • Demonstrate ability to document customer facing materials for new features and functionality

Qualifications:

  • 2+ years experience in an analytical role

  • Self-starter with the ability and willingness to learn complex products and business processes

  • Exceptional critical thinking skills

  • Excellent time management and project planning skills

  • Highly technically adept, experienced with web applications

  • Excellent verbal and written English communication

  • Experience with accounting concepts, manufacturing/distribution a plus

  • Forward thinker who consistently works to streamline and better orchestrate process

Location:

  • Remote, US

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