PMO, Program Manager

Job Title

PMO, Program Manager

Job Description Summary

The Senior Program Manager is responsible for leading and overseeing complex programs composed of multiple, interrelated projects to ensure delivery aligns with strategic business objectives, service commitments, and contractual obligations. This role defines and implements program governance, integrates delivery across workstreams, and provides leadership with clear visibility into progress, risks, financial health, and outcomes. Operating independently with urgency and rigor, the Program Manager drives decision-making, resolves program-level issues to closure, and serves as a primary liaison between project teams and executive leadership while setting high standards for quality, accountability, and continuous improvement.

Job Description

Responsibilities:

• Own delivery health and oversight for a portfolio of strategic programs, ensuring alignment with business objectives, executive priorities, customer commitments, and defined success criteria.

• Translate executive priorities into executable roadmaps, delivery strategies, governance models, and resource plans that drive measurable business outcomes.

• Establish, maintain, and continuously improve project and program management methodologies, governance frameworks, operating rhythms, templates, reporting standards, and best practices across the PMO.

• Provide strategic guidance and support to project managers by helping navigate complexity, mitigate risks, resolve stakeholder conflicts, and overcome delivery challenges.

• Monitor and proactively manage portfolio-level risks, dependencies, resource constraints, and cross-functional impacts; develop mitigation plans and escalate issues requiring executive attention.

• Serve as a trusted advisor to executive sponsors and senior leadership by framing options, trade-offs, risks, recommendations, and investment decisions.

• Lead resolution of the most complex cross-functional risks, issues, conflicts, and escalations to protect business outcomes and maintain delivery momentum.

• Act as a rapid-response leader for urgent executive initiatives by establishing governance, defining delivery frameworks, facilitating stakeholder alignment, and accelerating execution until dedicated resources are assigned.

• Champion enterprise-wide initiatives that need a programmatic solution

• Represent the PMO in executive forums and planning discussions, providing recommendations on portfolio prioritization, resource investments, organizational readiness, and execution strategy.

Qualifications:

• Bachelor's degree is required, MBA is preferred.

• 5+ years of progressive project, program, portfolio management, or management consulting experience leading complex, enterprise-wide, cross-functional initiatives.

• Knowledge of commercial real estate, professional services, or service-based delivery organizations preferred.

• PMP, PgMP, Prosci, Agile/Scrum, or comparable certifications strongly preferred.

• Proven experience leading PMO functions or enterprise program management.

• Strong executive presence and the ability to influence senior leaders, executive sponsors, and cross-functional stakeholders in complex environments.

• Demonstrated ability to quickly assess situations, establish structure, and provide solutions to drive execution.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 131,750.00 - $155,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”