Senior Principal Extend Services Consultant

Your work days are brighter here.Were obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, youll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. Were in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, youll do meaningful work with Workmates whove got your back. In return, well give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, youve found a match in Workday, and we hope to be a match for you too.About the TeamThe Workday Extend Services team focuses on the implementation of custom agents, business and application extensions using the Workday Build platform. Extend Services sits within Workdays Technical Services organization, dedicated to helping customers leverage the Workday Build developer platform to seamlessly embed AI agents and Extend Applications directly into their core business.About the RoleThe Workday Extend Services Consultant designs, develops, and deploys custom AI agents and Workday Extend applications for customers. These solutions run alongside Workdays Human Resources, Financial Management, Student Information Systems and Delivered Agents, utilizing the Workday Agent System of Record for centralized governance, lifecycle management, and security.We are looking for hardworking professionals with Workday or similar experience who are passionate about customer success, achieving deployment breakthroughs, delivering inspired applications and agents and love solving puzzles.You will work directly with our customers to craft innovative agentic workflows and business solutions. You will lead discovery sessions to assemble requirements, define clear agent objectives, and establish necessary guardrails and escalation paths for AI actions. You will leverage Workday Developer Agent and MCP-compatible tools to select capabilities, find resources, and build extensions using natural language and code. You will build and review technical designs that are consistent, maintainable, flexible and efficient. You should excel at explaining complex concepts in simple terms and understanding customer procedures.About YouBasic Qualifications * 7+ years of experience with Workday HCM, Financials or Student domain experience is a MUST * 7+ years of experience with data migration, integration development, report building, or software development * 7+ years of experience with technical consulting, requirements gathering, or solution design * 3+ years of experience with Software Architecture & Design * Working knowledge of building custom AI agents and agentic apps directly on core systems. * Architectural understanding of defining decision scopes, prompt engineering, and orchestrating agents across multiple systems. * Demonstrated experience defining agent capabilities and integrating them over Model Context Protocol (MCP) or using Agent-Ready Tools. * Extensive knowledge of web service technologies (REST, SOAP, JSON, XML) and authentication and authorization methods (OAuth, JWT, WS-Security, SAML, X.509, etc.)Other Qualifications * Excellent Presentation Skills and superb communication capability. * Ability to explain technical concepts to non-technical teams * Strong understanding of AI agent governance, auditability, and monitoring outco