Cloud & Infrastructure Engineer

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do As a Cloud & Infrastructure Engineer, you will play a key role in supporting and evolving our enterprise business platforms landscape across commercial and government environments. You will be responsible for maintaining secure, scalable, and highly available cloud and infrastructure services while partnering with cross-functional teams to deliver reliable business solutions. You will: - Design, implement, and support infrastructure solutions across Microsoft Azure, Azure Government, and AWS environments. - Manage and maintain Windows Server, Linux, cloud, and hybrid infrastructure platforms to ensure stability, performance, and security. - Administer and troubleshoot Microsoft Entra ID, Active Directory, Single Sign-On (SSO), SAML, Identity & Access Management (IAM), Service Principals, Managed Identities, and related authentication services. - Support enterprise applications, databases, and business-critical platforms by ensuring high availability, security, and operational excellence. - Collaborate with security, networking, database, and application teams to implement solutions that meet business and regulatory requirements. - Monitor infrastructure health, performance, security, and availability while proactively identifying risks and opportunities for improvement. - Support compliance initiatives related to NIST, CMMC, ITAR, FedRAMP, and other regulatory frameworks. - Lead and participate in cloud modernization, migration, automation, and digital transformation efforts. - Develop automation solutions using tools such as PowerShell, Python, and AI-enabled technologies to improve operational efficiency and reduce manual effort. - Evaluate and leverage Microsoft Copilot, Azure AI Services, Azure OpenAI, and other AI-driven technologies to streamline IT operations, support processes, and user experiences. - Create and maintain technical documentation, operational procedures, architecture diagrams, and support runbooks. - Troubleshoot and resolve complex infrastructure, application, identity, database, and networking issues across enterprise environments. - Partner with business stakeholders and technology teams to continuously improve platform reliability, security, and service delivery. This is a sitebased role, employees work 3+ days (60%+) per week from a Viasat office or work location within a standard fiveday workweek. The day-to-day In this role, you will balance operational support, infrastructure engineering, security administration, and continuous improvement activities across cloud and on-premises environments. Typical responsibilities include: - Managing and supporting infrastructure across Azure Commercial, Azure Government, AWS, and hybrid environments. - Administering Microsoft Entra ID, Active Directory, SSO, IAM, Service Principals, Managed Identities, and authentication services. - Monitoring system health, security, performance, and availability, and responding to incidents, alerts, and service requests. - Supporting Windows and Linux servers, cloud resources, enterprise applications, and business-critical platforms. - Troubleshooting infrastructure, application, database, networking, and access-related issues to minimize business impact. - Managing SSL/TLS certificates, PKI integrations, and identity-related services. - Working closely with application owners, security teams, database administrators, and network engineers to resolve technical issues and implement improvements. - Supporting SQL Server and Oracle environments, including connectivity, access, and infrastructure-related administration. - Implementing and maintaining security controls to meet organizational and regulatory requirements, including NIST, CMMC, ITAR, and FedRAMP frameworks. - Automating routine operational tasks using PowerShell, Python, Bash, or cloud-native automation tools. - Evaluating and supporting AI-enabled solutions, including Microsoft Copilot, Azure AI Services, and automation technologies that improve operational efficiency. - Participating in cloud migrations, infrastructure modernization initiatives, and continuous improvement efforts. - Maintaining technical documentation, operational procedures, architecture diagrams, and support runbooks. - Participating in on-call support and incident response activities as required. What you'll need - Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent combination of education and experience. - 5+ years of experience supporting enterprise infrastructure, cloud, and hybrid environments. - Hands-on experience administering and supporting Microsoft Azure, Azure Government, AWS, and hybrid cloud environments. - Working knowledge of Microsoft Entra ID, Active Directory, Identity & Access Management (IAM), Single Sign-On (SSO), SAML, Service Principals, and Managed Identities. - Experience supporting Windows Server and Linux operating systems in enterprise environments. - Understanding of enterprise networking concepts, including DNS, TCP/IP, VPNs, firewalls, load balancers, and network troubleshooting. - Experience supporting or administering SQL Server and/or Oracle database environments. - Strong troubleshooting, root-cause analysis, and problem-solving skills across infrastructure, application, identity, and networking technologies. - Experience managing certificates, SSL/TLS, PKI, and security-related technologies. - Exposure to cloud automation and scripting using PowerShell, Python, Bash, or similar technologies. - Familiarity with security and compliance frameworks such as NIST, CMMC, ITAR, FedRAMP, or SOX. - Exposure to AI-powered technologies, including Microsoft Copilot, Azure AI Services, Azure OpenAI, or other AI-enabled automation solutions. - Ability to leverage AI tools and automation to improve operational efficiency, support processes, and system management. - Strong verbal and written communication skills with the ability to work effectively across technical and business teams. - Ability to work independently, manage competing priorities, and deliver results in a fast-paced environment. - Must be a U.S. Citizen and eligible to support government-regulated environments. What will help you on the job - Experience working in hybrid cloud environments spanning Azure, Azure Government, AWS, and on-premises infrastructure. - Strong understanding of Microsoft Entra ID, Active Directory, identity governance, authentication, and access management concepts. - Familiarity with Service Principals, Managed Identities, RBAC, Conditional Access, and Zero Trust security principles. - Experience supporting environments subject to government, defense, or regulated industry compliance requirements such as NIST, CMMC, ITAR, or FedRAMP. - Proficiency with automation and scripting using PowerShell, Python, Bash, Terraform, or cloud-native automation tools. - Exposure to AI-powered technologies, including Microsoft Copilot, Azure OpenAI, Azure AI Services, and AI-assisted operational workflows. - Experience leveraging AI tools to improve troubleshooting, operational efficiency, documentation, monitoring, and incident response processes. - A proactive mindset with the ability to identify opportunities for automation, modernization, and continuous improvement. - Strong collaboration skills and the ability to work effe