Payroll Strategy and Operate Senior Manager

Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.

Recruiting for this role ends on 11/20/2026.

Work you'll do

As a Senior Manager, Strategy, Growth, and Transformation on the Payroll Operations team, you will be responsible for:

• Guiding clients to analyze the current state of the payroll processes, while helping them identify pain points and offering possible solutions

• Advising clients on technology options that can help them improve their overall Payroll function while leveraging available automation and GenAI tools and capabilities

• Supporting sales pursuits, developing RFP responses, client presentation materials and presenting to clients in oral presentations.

• Demonstrating your leadership experience, being self-accountable to the outputs of the team

• Taking responsibility for leading teams, delivering work and designing the work effort

• Emerging business advisor, Project/Workstream Manager, Leader of others, sales support.

• You will be a key member of our leadership team which means you will be required to help with the strategic planning and growth of our practice by actively participating in the sales process.

• You will also provide input into how to best select, develop and grow our people.

• Guide clients in analyzing the current state of payroll processes, identifying pain points, and offering possible solutions.

• Advise clients on technology options that can improve their overall payroll function while leveraging available automation and generative artificial intelligence (GenAI) tools and capabilities.

• Demonstrate leadership experience and accountability for the outputs of the team.

• Lead teams, deliver work, and design the work effort.

• Serve as an emerging business advisor, project/workstream manager, leader of others, and provide sales support.

• Help grow the practice by actively participating in the sales process.

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team

• Effective written and verbal communication skills

• Meticulous attention to detail and quality of work product

• Ability to build and sustain professional relationships

• Ability to lead projects or workstreams

• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment

• Strong interpersonal skills and professional demeanor

• Ability to meet deadlines

• Ability to mentor and provide clear guidance to others

The team

Insights, Innovation, and Operate (IIO)

Our Insights, Innovation & Operate Offering is designed to enhance key aspects of our clients' businesses by leveraging cutting-edge technology, data, and a blend of deep technical and human expertise. We innovate and deliver creative, industry-specific solutions that streamline operations and accelerate speed-to-value.

The Payroll Operations Team

In Deloitte's Human Capital practice, we help our clients exploit new technologies, reduce costs and improve operating effectiveness through process improvements, shared services, outsourcing and employee self-service, by helping them drive the value this delivers and help the business achieve its strategic objectives in performance and growth. Our Payroll Operations Team helps align the needs and priorities of the client organization with those of its workforce, while ensuring the long-term success of the organization.

Qualifications

Required:

• Bachelor's Degree

• 8+ years of related experience in Payroll operations and sales

• 8+ years of Consulting experience

• Minimum of 5 years' experience leading requirements gathering workshops or facilitating meetings

• Minimum of 5 years' experience participating in the vendor selection process (client and supplier sides) including RFPs, RFIs, scoring and evaluating products and services

• Minimum of 5 years' experience leading teams in the full lifecycle of projects including Business Analysis, Functional Specification, System Configuration, Design, Testing

• Minimum of 5 years' experience with payroll software products such as ADP, UKG (formerly UltiPro), Workday, Oracle Cloud, or SAP/SuccessFactors and system infrastructure

• Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve.

• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Minimum of 5 years' experience working with global fortune 500 firms

• Minimum of 8 years of experience working with HR and/or Workforce Management (WFM) payroll functions and processes, with a strong understanding of business needs and challenges while demonstrating strong analytical skills and attention to detail

• Minimum of 5 years' experience developing and mentoring junior staff members

• Minimum of 5 years' experience interacting at all levels within a client organization

• Demonstrated proficiency in Microsoft Excel, Visio and PowerPoint, with at least 2 years' experience creating advanced Excel models (e.g., pivot tables, VLOOKUP, data analysis) and developing client-ready PowerPoint presentations for executive-level audiences.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $171,600 to $338,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#HCFY27, #IIOFY27

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.