Administrative Coordinator 1/2/3 (Alexandria Child Support)

Department MISSION To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong. Department VISION A future where every child thrives in a loving environment, supported by empowered families and resilient communities. Department VALUES Treating all people with dignity, compassion and respect, while providing services with integrity.

This position is located in the Alexandria Child Support Enforcement office in Alexandria, LA.

At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.

We’re looking for an Administrative Coordinator to serve as the first point of contact at the agency in our Child Support Enforcement Office in Rapides Parish, creating a welcoming environment for clients and visitors and providing administrative support that keeps our front office running smoothly. If you're compassionate, organized, and thrive in a people-centered environment, this could be the opportunity for you!

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Communicating Effectively: The ability to convey information, ideas and emotions using structured communication methods that promote understanding and engagement.
• Focusing on Customers: The ability to understand and meet the needs, preferences and experiences of internal and external customers.
• Acting Decisively: The ability to make timely, confident decisions using sound reason
• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication and consideration for others.
• Demonstrating Initiative: The ability to assess situations independently and take proactive steps to address them without being prompted or instructed by others
• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

No experience or training is required. The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties:

• Provides general clerical assistance to professional staff
• Proficient use of automated systems to provide information regarding the party to be served, locate services, casework programs and timesheet functions
• Prepare legal documents, copies, files, logs and bank deposits
• Processes incoming and outgoing mail
• Schedule customer intake appointments
• Assist with paternity establishment appointments
• May serve as receptionist for the office

Position-Specific Details: Location: This vacancy is located in the Alexandria Child Support Enforcement Office

Career Progression: This position participates in a Career Progression Group (CPG) and may be filled as an Administrative Coordinator 1, 2, or 3. The level at which the vacancy is filled will be determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.

Compensation: The actual starting salary depends on the education and experience of the selected applicant.

Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Works Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

How To Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. *Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information For further information about this vacancy contact: Laura Milstead [email protected]

DCFS is an “Equal Opportunity Employer”, and Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.