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Case Administrator

SUN LIFE FINANCIAL

MILWAUKEE, WIJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
MILWAUKEE, WI
Work Authorization
Not specified

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Job overview

The Case Administrator will join Sun Life U.S.’s Group Benefits Claims Shared Services team, focusing on short-term disability claim setup. The role is primarily production-oriented and involves managing a high volume of tasks, adjusting priorities based on client impact, and managing time effectively. The administrator reviews claim documentation, creates claim files, follows up for missing information, and supports Case Managers with administrative tasks related to claim adjudication.

Skills & qualifications

RequiredNice to have

Skills

High-Volume Task ManagementPriority ManagementTime Management

Full job description

JOB REQUIREMENTS: Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: The opportunity: In this position, you will be a member of the Group Benefits Claims Shared Services team working on short term disability claims, with a specific focus on claim setup. This position will primarily be a production role, requiring the ability to regularly manage a high volume of tasks, adjust priorities when necessary based on the impact to our clients and effectively manage time. The primary objectives of this position will be to: Review new and existing claim documentation, create claim files, and follow up for missing information. Provide support to Case Managers by completing a variety of administrative tasks surrounding the adjudication of claims. How you will contribute: Review new Short Term Disability (STD) documents Manages the special handling policies Participate in department initiatives and projects as needed Provide support to other teams in Shared Services Serve as an SME for new hires Set up new STD claims in Ultera, CHESS... For full info follow application link. Sun Life Financial is an equal employment and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status or any other characteristic protected by law. Sun Life Financial is committed to building a diverse and inclusive company culture. Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at www.sunlife.com/us to learn more. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/9400DB7FD00B43A0

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