IT Project Specialist

Pay Grade: 840/$343.43 Min day

Primary Purpose: Manage and support technology bond-related projects across the district. Work closely with Project Coordinators and technical teams to ensure projects are completed on time and according to specifications. Projects may involve construction/renovations, structured cabling, AV systems, infrastructure upgrades, and others

Qualifications: Education/Certification:

• Bachelor's Degree in Project Management or equivalent experience
• Project management certifications (preferred)

Special Knowledge/Skills:

• Knowledge and experience with project management methodologies (e.g., Agile, Kanban)
• Knowledge and experience with project management tools (e.g., Monday.com, Smartsheet)
• Knowledge and experience reading and understanding construction drawings and specifications
• Knowledge and experience with IT structured cabling design (fiber/copper/outside plant)
• Knowledge and experience with MDF/IDFs and network infrastructure technologies
• Knowledge and experience with technology systems upgrades
• Excellent organizational, communication, and interpersonal skills
• Ability to maintain accurate and auditable records
• Ability to manage multiple priorities effectively
• Ability to develop and maintain effective working relationships

Experience:

• Three years of experience managing IT projects
• Three years of experience managing projects in K12 education preferred

Major Responsibilities and Duties:

• Assist with organizing, and managing multiple concurrent projects, ensuring deadlines and quality standards are met
• Ensure accurate and up-to-date project documentation, including project plans, status reports, change orders, network diagrams, as-builts, and other relevant records.
• Collaborate with vendors and contractors on specifications for upcoming project
• Collaborate with technical teams to resolve information technology issues
• Communicate effectively with supervisors, team members, and key stakeholders on project statuses, risks, and/or obstacles to ensure projects stay on track.
• Attend OAC meetings, perform site visits, and conduct field observation reporting to ensure all project objectives are being met according to specifications.
• Facilitate vendor commissioning, training, hand-off, and owner acceptance.
• Conduct post-project reviews to assess project success, identify areas for improvement, and document lessons learned for future projects.
• Supports integrated ITIL processes with Incident, Change, and Problem Management. Ensure all changes are well communicated, coordinated, and documented.
• Maintains up-to-date documentation, including diagrams, on all technology implementations.
• Establish and maintain a high level of customer trust and confidence in the team's knowledge of and concern for educational and business needs
• Be customer service oriented and maintain a professional approach regarding all district matters.
• Be adaptable and flexible in acceptance of changes in techniques and procedures.
• Perform R&D and remain knowledgeable of emerging trends in technology and education, and keep abreast of innovative practices.
• Attain and keep current, relevant technology certifications.
• Perform special projects, after-hours support and upgrades, and other duties as assigned

Supervisory Responsibilities:

• None

Equipment Used:

• Uses computer, printer, copier, calculator, scanner and fax

Working Conditions: Mental Demands:

• Reading; ability to perform basic arithmetic; ability to communicate effectively (verbal and written); ability to operate a computer; maintain emotional control under stress; work with frequent interruptions

Physical Demands/Environmental Factors:

• Frequent sitting, standing, stooping, bending, kneeling, pushing and pulling; prolonged use of computer and repetitive hand motions; occasional lifting up to 50 pounds

SM082726