Supervisory Management Analyst

Summary

West Palm Beach VA Medical Center is looking for Supervisory Management Analyst, for the Surgical Service Department at the VA Medical Center West Palm Beach, Florida. Primary purpose of the position is to oversee the daily operations of all administrative activities within the Service. The incumbent has full and specific delegated authority with responsibility for the service management decisions and collaborates with the Chief, Surgical Service for clinical input and guidance as necessary.

Duties

The Supervisory Management Analyst, coordinates, implements, and conducts extensive ongoing and in-depth analysis of the effectiveness and efficiency of programs within the service to ensure clinical and administrative programs are in compliance with regulations. Additional Duties Include But Not Limited To: Provide analysis of pertinent data leading to specific recommendations of resource use and allocation to the various Department programs and clinics. Devise and apply appropriate measures through both qualitative and quantitative assessment including measurable interval outcome and process measures. Monitor procedures to collect and track for qualitative and quantitative performance assessment within the service. Participates in facility committees and may chair when appropriate, including ad hoc committees; work groups, process action teams, RCAs and other quality improvement activities or programs. Ensure compliance with Facility occupational safety standards within the Service. Ensure the Service employees are up to date on all required training and TMS requirements, and comply with Service and Facility various requirements. Oversees the daily operation of the unit and ensure the agency policies and priorities are being followed. Carry out Equal Employment Opportunity policies and program activities. Interview candidates for positions in the service; recommends appointments, promotions, and reassignments to service positions; identifies and provides for training needs. Identify and provides for training needs; and finds ways to improve both quality and productivity within the area of authority. Provide necessary guidance to Service Chief and Associate Chiefs, and occasionally to senior executive management. Make independent judgment and decisions consistent with service and hospital polices and VA directives. Performs the following administrative duties that includes but is not limited to: VA Medical Center action items, fund control official, attending and coordinating various committee, supervision of other office staff within the service, workload productivity, participation and leadership in various local and national collaboratives. Work Schedule: Monday-Friday, 7:30AM-4:00PM Virtual: This is not a virtual position. Position Description/PD#: Supervisory Management Analyst/PD020040 Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized. Requirements

You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/08/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Extracts, analyzes, and provides pertinent program data. Participates in the development of clinical decision-support systems. Consults, advises, and educates on methods and means to make health care operations more effective and efficient. Assists clinical business end users in reengineering business processes to integrate knowledge of clinical and information processes to achieve successful adoption and application of new technologies to support health care operations and systems. Applies statistical analyses and interprets their significance, including validity of measures used to generate outcomes related to patient management systems. You will be rated on the following Competencies for this position: Analysis and Problem Solving: Applies the process of discovery that involves the diagnosis of a problem or issue, identification and gathering of relevant information, formulation and evaluation of alternative solutions or courses of action, and selection or recommendation of the preferred solution or course of action. Admin and Management Practices: Knowledge of Administrative and Management practices and procedures. Program Management: Set priorities, coordinates work operations among teams, develops internal procedures to ensure that supervisors and employees are informed of aspects of human resources programs, reviews evaluations prepared by supervisors, takes disciplinary action, approves and disapproves leave and supervises the day - to - day operations. Preferred Experience: Coordinates, implements, and conducts extensive ongoing and in-depth analysis of the effectiveness and efficiency of programs within the service to ensure clinical and administrative programs are in compliance with regulations. Selective Placement Factor: Experience utilizing Microsoft office programs such as excel, words, PowerPoint etc. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some walking, bending, and light lifting may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. Other Information

This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Whole Health Statement: The VA Sunshine Healthcare Network (VISN 8) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model that is based in a partnership across time, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.