Inside Sales Representative

Tonawanda. Inside Sales Representative. Great Lakes Dental Technologies. FT. 1st Shift. Benefits. Great Lakes Dental Technologies is hiring an Inside Sales Representative to grow sales within our laboratory and product divisions across an assigned territory. In this role, you'll drive proactive outbound outreach to dental professionals, convert new and existing customers, expand account relationships, and identify cross-sell and upsell opportunities all while delivering excellent service backed by strong product knowledge. Essential Duties and Responsibilities: The following statement reflects the general details considered necessary to describe the principle functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent to the job. - Conduct outbound phone and email outreach to new, inactive, and existing customers to promote laboratory appliances and related products - Identify, develop, and convert new sales opportunities within the laboratory and product divisions - Cross-sell and upsell Great Lakes products and services based on customer needs and account potential - Meet or exceed daily outbound call expectations, sales activity metrics, and revenue goals - Build and maintain strong relationships with dental professionals through timely follow-up and consultative selling - Provide accurate product and service guidance, and respond to customer concerns, escalating when appropriate - Maintain current knowledge of dental appliances, materials, and industry trends to advise customers effectively - Accurately document sales activity, opportunities, and follow-up items in the CRM (SalesLogix) system - Collaborate with Customer Service, Marketing, Laboratory, and Sales leadership to support customer needs Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: - Bachelor's degree in Business, Marketing, Communications, or a related field. Equivalent experience considered. - 3-5 years of progressively responsible sales, inside sales, account development, customer service sales, or marketing experience selling healthcare-related products - Proven track record of outbound sales calls and meeting defined activity or revenue goals - Experience using a CRM system to manage leads, activity, and customer follow-up - Experience in dental, orthodontic, medical device, healthcare, or manufacturing industries preferred - Strong verbal and written communication, rapport-building, and consultative selling skills - Self-motivated with the ability to manage daily sales activity independently - Proficiency with Microsoft Office, including Outlook, Word, Excel, and Teams Travel: - As needed for courses, conventions, trade shows, or customer-facing events To apply, contact the employer by telephone, or by email: Phone: Pharo, Jessica (716) 871-1161 ext. 271 Email: [email protected]