Consumer Lending Representative (Consumer Lending Processor)

Access Dubuque

Dubuque, IAFull-timeSeen 1w agoSeen in employer's feed 3 days ago

Dubuque, IAFull-timeNo compensation foundSeen 1w agoSeen in employer's feed 3 days ago

Evaluate my fit

Most applications go out cold — see where you stand first. No sign-up to start.

Watch jobs like this. New roles like this one near Dubuque, IA, by email.

Don't just apply. Show up ready.

Olive works from this exact posting.

Evaluate your fitSee where you stand — strengths, gaps, and what to fix first.
Tailor your résuméRewritten against this posting, every reworded bullet shown before and after.
Practice the interviewA voice mock interview built from this job description.

Evaluate your fitSee where you stand — strengths, gaps, and what to fix first.Get started →Tailor your résuméRewritten against this posting, every reworded bullet shown before and after.Get started →Practice the interviewA voice mock interview built from this job description.Get started →

At a glance

Compensation

No compensation found

Location

Dubuque, IA

Schedule

Full-time

Work Authorization

Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Consumer Lending Representative supports Dupaco Community Credit Union members through consumer loan processing, funding, and related service requests. The role answers questions, explains closing documents, audits loan files for accuracy and compliance, and provides payoff information. It also involves explaining ancillary products, referring members to appropriate services, and assisting with employee training on loan procedures and technology.

Skills & qualifications

RequiredNice to have

Skills

Member ServiceCommunicationComputer SkillsAttention to DetailAccuracyMultitaskingPrioritization

Qualifications

High School Diploma or EquivalentTwo Years College or Financial Industry Experience

Full job description

Consumer Lending Representative (Consumer Lending Processor)

Dupaco Community Credit Union

1 Positions

ID: CONSU003084

Posted On 10/14/2026

Job Overview

Have you ever wondered what it feels like to help someone reach their goals of driving their dream car or getting that trendy new kitchen at home? As a Consumer Lending Representative at Dupaco you will hear the excitement in our member's voices as you assist them in completing the loan process to achieve these exciting milestones. It doesn't stop there... You'll be able to deploy your strong attention to detail, your ability to multi-task like a pro, and your gift to communicate strongly with anyone, in any scenario (phone, email, or in-person). Are you prepared to bring these skills, your professional image, and your desire for success to one Iowa's Top Workplaces? Come join Dupaco’s Consumer Lending Department as a Consumer Lending Representative!

You'll Be:

Answering loan related member questions via phone and email.
Processing member service requests from branches (title releases, title changes, mortgage releases, etc.).
Consulting with members for closing and explain all documentation.
Processing and funding consumer loan products (auto loan, personal loan, VISA, etc.).
Auditing files to ensure that all loan documentation is accurate and complete and are in compliance with existing regulations, including Dupaco Community Credit Union loan policies and procedures.
Articulating loan payoff quotes for auto loans, unsecured loans and home equity loans.
Cross trained on the Paid Loan Reports and send letters and applicable paperwork to members.
Providing proper explanations to members on ancillary products and refer members to the appropriate products and services.
Assisting in training employees on loan processing procedures and technology.

You'll Need:

High school diploma or equivalent (ie. GED)
Two years of college or equivalent experience in the financial industry preferred
Outstanding member service skills to provide quality service to members, potential members and coworkers
Excellent communication skills (verbal and written) with the ability to adjust your communication style to your audience and handle difficult conversations in a tactful and professional manner
Excellent computer skills with the ability to navigate between multiple programs and utilize dual computer screens
Attention to detail, accuracy, ability to multitask and prioritize work