Global CRM Administrator
Cincinnati, OHJob$95–105K/yrSeen 1w agoSeen in employer's feed 3 days ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
Sun Chemical seeks a Global CRM Administrator to support and manage its global CRM platforms, including Salesforce CRM. The role covers system administration, application support and optimization, solution design, reporting, data analysis and management, user adoption, and training. The administrator will work with stakeholders, developers, vendors, and IT teams to address business needs, improve processes, and support system upgrades and releases.
Skills & qualifications
Skills
Qualifications
Full job description
Pay Ranges :$95,000 - $105,000 ABOUT THE ORGANIZATION Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries.Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers. Sun Chemical Corporation is a subsidiary of Sun Chemical Group Cooperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website atwww.sunchemical.comor connect with us onLinkedInorTwitter Sun Chemical Corp. is seeking a CRM administrator to act as a central resource providing ongoing support, management, reporting, business analysis and solutions for all aspects of Sun Chemical's global CRM Platforms, including Salesforce CRM. This includes system administration, application support, application optimization, solution design, report creation, data analysis, data standardization and enforcement, data management, sustaining user adoption, and training development and delivery. Responsibilities: - Facilitate the use and enhancement of the Salesforce.com system for Sun Chemical globally - Be a key resource for user support including, but not limited to report and dashboard creation, case/incident resolution, system enhancement identification, end user support, technical support, and overall support of the CRM platforms - Provide daily administration of the Salesforce.com application including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations and workflows - Evaluate and propose how best to leverage the CRM platforms to meet evolving business requirements and information needsboth within and across functions - Work effectively with key stakeholders to identify and prioritize specific requirements - Develop and maintain project deliverables and documentation that support the business processes, including functional specifications, solution design documents and hands-on configuration of the system - Work closely with developers, vendors, and IT team members to analyze, troubleshoot and solve complex issues - Keep abreast of new features and functionality, providing recommendations for process improvements - Lead efforts to develop, train and expand use of the CRM platforms to optimize productivity and effectiveness resulting in enhanced user knowledge and competency with Salesforce.com - Create and maintain documentation on processes, policies, application configuration and help/training related materials for users as database applications are developed - Play a critical role during upgrades and releases to the system including testing, participate in change management, and execute deployments. Qualifications Bachelor's degree in IT, Business Management, finance, or related field Minimum 3 years of Salesforce.com platform administration experience Minimum 3 years of total SaaS application administration and support experience including Salesforce.com Strong verbal and written communication skills with the ability to clearly and simply articulate concepts, messages and strategies both cross functionally and vertically within the organization Strong Project Management Experience System Implementation experience Excellent analytical and creative problem-solving skills Strong attention to detail with proficiency in Microsoft Exc
How this job compares
Set against the 2,315 open Systems Administrator jobs on Olive Jobs, counted October 31, 2026.
- Pay
- This posting$95–105K/yr
- Ohio median$78–129K/yr28 salary ranges
- US median$92–145K/yr1,407 salary ranges
This range's midpoint, $100K, is close to the Ohio median midpoint ($101K) — in the middle half of Systems Administrator salary ranges in Ohio.
- Openings
- Olive Jobs lists 78 open Systems Administrator jobs in Ohio and 2,315 across the US. 5% of them nationwide are listed as remote or flexible.
- Hiring the most in Ohio
- Modern Technology Solutions, Inc.7 open
- Booz Allen Hamilton5 open
- Leidos5 open
- Experience
- This posting asks for at least 3 years of experience; Systems Administrator postings that state a minimum ask for 5 years at the median (1,957 postings).
- Education
- This posting asks for a bachelor's degree; 388 of the 2,315 open Systems Administrator jobs (17%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 31, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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