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Rehab Scheduling Representative- Per Diem

Thompson Health

Canandaigua, NYOther$18.34–22/hrSeen 2w agoSeen in employer's feed 1w ago

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At a glance

Compensation
$18.34–22/hr
Location
Canandaigua, NY
Schedule
Other
Work Authorization
Not specified

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Job overview

The Rehab Scheduling Representative provides customer service by handling reception, insurance verification, referrals, order entry, and procedure coordination. They maintain medical records, chart filing, and electronic documentation, coordinate schedules across departments, and use the EPIC EMR system to manage patient information. The role supports efficient rehab department operations and ensures accurate patient demographic validation.

Skills & qualifications

RequiredNice to have

Skills

EPIC EMRMedical TerminologyICD-10/CPT CodingInsurance Verification

Qualifications

High School Diploma or GEDAssociates Degree2-3 Years Secretary/Clerical Medical Office Experience2-3 Years Healthcare Services Scheduling Experience

Full job description

Description

Schedule: Per diem (scheduled as needed), scheduled as early as 7am - 5:30pm

Main Function:

  • Provides customer service ensuring customer reception, insurance verification and referrals, order entry, procedure coordination and scheduling.

  • Ensures maintenance of medial records, chart filling and electronic/computerized documentation.

  • Coordinates schedules with other departments to meet the needs and expectations of the customer.

  • Plays a vital role in assuring the success of the Rehab Departments in their ability to maintain schedules that will be most efficient for the Rehab Clinical teams.

  • Utilizes the EPIC Electronic Medical Record (EMR) system to accurately document, access, and manage patient information while supporting efficient clinical workflows.

  • Patient demographic information is validated prior to patient receiving service.

  • This includes but is not limited to insurance verification, ordering MD, referral/authorization requirements, patient/guarantor addresses.

  • Will assist in, and perform diverse tasks required to maintain an efficient and organized office

Qualifications:

  • Secretarial experience with strong organizational skills required. Medical background is desired.

Education:

  • High School Diploma or GED required. Associates Degree preferred.

  • Medical terminology desired. ICD-10/CPT coding experience strongly desired.

Experience:

  • 2 to 3 years of previous secretary/clerical medical office experience desired.

  • 2 to 3 years healthcare services scheduling experience preferred.

Pay Range: $18.34 - $22.00

Starting Range: Based on Experience

Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply

Qualifications

Experience

Preferred

  • .

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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