Support Services Supervisor NF-04

Summary

This position is located at: NAF Support Services - Fort Irwin, California. Join our team at Fort Irwin National Training Center. DFMWR integrates and delivers Family and Morale, Welfare and Recreation programs and services enabling readiness and resilience for a globally-responsive Army.

Duties

• Plans, organizes, directs, coordinates, and controls assigned activities within the Administration and Operations Branch. Creates and manages various databases for information gathering and reporting for evaluation purposes.
• In addition to supervisory duties and responsibilities, incumbent is responsible for a variety of support service functions essential to the orderly and efficient accomplishment of work for a large directorate having numerous and diverse functions.
• These duties include, but are not limited to, matters of records management, personnel security, classified information and purchases. Serves as the classified documents custodian, publications officer, and assistant supervisory security manager.
• Specifically, the incumbent exercises independent judgment and skill in planning and maintaining matters related to personnel security, the tracking of government purchase card purchases, all general and office administrative functions.
• Correspondence control and preparation, briefings, processing of a wide variety of civilian awards, the conduct of special projects, studies and reports, and internal control actions, safety requirements, and emergency contingency operations.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: Knowledge and understanding of support services principles, practices, methods, and techniques required for the provision of a comprehensive support services essential to the operation of an organization. Candidates must have progressively responsible work experience that includes a practical application of the above described or related work experience. Demonstrated work experience must be equivalent to at least the next lower pay level. Must have knowledge of military administrative management policy and procedures. Must be able to communicate in a clear, concise, and grammatically correct manner and be able to write clearly and concisely. Must know how to design and manage recurring reports and create and manage electronic databases. Highly Preferred Criteria: Highly preferred candidates will be referred to management first. In addition to meeting the above qualifications, highly preferred is defined as also meeting ALL of the criteria listed below: Two (2) or more years of Office Manager, Executive Officer, Operations Officer or similar position experience wherein the applicant gained experience managing workflow, calendars and correspondence of Directorate or higher-level communications. Two (2) or more years experience supervising a team of office/administrative personnel of 3 or more staff. Proficiency in the Microsoft Office Suite programs and Microsoft Teams. A minimum of 3 professional References is required at time of application.

How You Will Be Evaluated

Your Application Matters: How We Will Review It We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility. Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire. We will consider your responses to our application questionnaire. If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation. Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key. Understanding Eligibilities: What You Can Claim When Applying When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position. Depending on your situation, you may be able to claim one or more of the following eligibilities: NAF Priority Consideration 1 Business Based Action (BBA) NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE) NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents) Tip: Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit. Benefits

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the link below. Other Information

Area of Consideration This job is open to candidates WORLDWIDE. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.) Manual Application Option If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form. Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 12:00 PST (Noon) by 10/05/2026 to ensure timely processing. Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating. PCS Costs: Payment Permanent Change of Station (PCS) costs are authorized, based on a determination that a PCS move is in the Government's interest. Incentives and Bonuses Incentives will not be paid. Allowances and Differential This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details. Your Application may be Considered for Multiple Opportunities: After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date. Termination of Spouse Employment Preference Refusal of a military spouse to participate in established recruitment procedures for a Regular Full-Time (RFT) or Regular Part-Time (RPT) position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of Spouse Employment Preference (SEP) entitlement for the current Permanent Change of Station (PCS) of the sponsor. Discover Your Path to Success Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out. Inside you will find helpful tips, insights, and everything you need to feel confident and prepared. Click this URL to view the kit: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf.