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Business Systems Analyst 2

New York State Civil Service

Albany, NY · HybridFull-time$91–115K/yrSeen 3 days agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$91–115K/yr
Location
Albany, NYHybrid
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The New York State Department of Civil Service seeks a Business Systems Analyst 2 to support modernization initiatives involving its Oracle and non-Oracle systems. Under the direction of a Business Systems Analyst 3, the analyst manages relationship-management work, elicits and validates requirements, supports modeling and testing, and helps advance business analysis practices. The role also directly supervises a Business Systems Analyst 1.

Skills & qualifications

RequiredNice to have

Skills

Requirements ElicitationProcess ModelingData ModelingObject-Oriented ModelingFunctional RequirementsRequirements ValidationApplication TestingBusiness Analysis MethodologiesBusiness Process Improvement

Qualifications

7 Years Business Analysis ExperienceAssociate Degree or ExperienceBachelor's Degree or ExperienceMaster's Degree or ExperienceJ.D. Or ExperiencePh.D. Or Experience1 Year State Service

Full job description

NY HELPS Yes

55-b/c Eligible No

Agency Civil Service, Department of

Title Business Systems Analyst 2

Occupational Category Other Professional Careers

Salary Grade 23

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $90582 to $114585 Annually

Employment Type Full-Time

Appointment Type Permanent

Internship No

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address Empire State Plaza, Agency Building 1

City Albany

State NY

Zip Code 12239

Duties Description Strategic Planning and Innovation performs management activities designed to set priorities, focus energy and resources, strengthen operations, and ensure that employees and other stakeholders are working together to achieve measurable results. This office is providing project oversight for several initiatives that will transform the way the Department delivers services to partner agencies and to the public, and this position will play an important role in ensuring the success of these modernization efforts.Under the direction of the Business Systems Analyst 3, the Business Systems Analyst 2 will be responsible for managing work in relationship management for the Department of Civil Service (DCS) Oracle and non-Oracle Systems. This title has multiple vacancies. Duties include, but are not limited to the following: • Facilitate enterprise or division-specific requirements elicitation sessions for IT projects, ensuring stakeholder needs are adequately captured and thoroughly understood.• Participate in the development of process, data, and object-oriented models to foster a clear understanding of business requirements.• Decompose high-level business and user requirements to create detailed functional requirements for use by business units and/or IT implementation and development teams.• Verify and validate requirements throughout the business analysis process.• Test custom application changes to ensure functionality and integration.• Assist in establishing and maintaining business analysis methodologies.• Develop consistent approaches and best practices for business analysis.• Promote the use of business analysis and business process improvement.• Engage in professional development activities, including attending meetings, professional seminars, webinars, and classroom instruction.• Directly supervise a Business Systems Analyst 1.

Minimum Qualifications NY HELPS:This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS): Seven years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.Substitutions:Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute for five years of specialized experience; J.D. may substitute for six years of specialized experience; Ph.D. may substitute for seven years of specialized experience. REASSIGNMENT QUALIFICATIONS: Current Department of Civil Service employees with one year of permanent, contingent permanent, or 55 B/C service as a Business Systems Analyst 2; if less than one year, you must be currently reachable on the Business Systems Analyst 2 eligible list for the Albany location if one exists.COMPETITIVE QUALIFICATIONS:You must be reachable on the current eligible list or eligible for transfer. 70.1 TRANSFER QUALIFICATIONS:One year of permanent, contingent permanent, or 55 B/C service in a title eligible for transfer and determined to be similar by Civil Service. 52.6 TRANSFER QUALIFICATIONS: One year of permanent, contingent permanent, or 55 B/C service in a title eligible for transfer and determined to be similar by Civil Service. For transfers, a list of approved titles is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/. SUBSEQUENT 55B/C QUALIFICATIONS:A subsequent 55 B/C appointment may be considered if you have one year of permanent, contingent-permanent, or 55 B/C service in an eligible position allocated to Grade 21. To be considered, you must provide a copy of your letter of eligibility with your response.55 B/C QUALIFICATIONS:Individuals certified eligible for the 55 B/C program under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55 B/C of the Civil Service Law will also be considered. To be considered, you must provide a copy of your letter of eligibility with your response.You must meet the open competitive qualifications from the most recent examination announcement. The open competitive minimum qualifications are: please see NY HELPS minimum qualifications, as they are the same.It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.

Additional Comments #TeamCivilService is growing and is looking for motivated, forward-thinking employees to join our team to build a dynamic workforce. The Department of Civil Service is undertaking several initiatives to transform the way the agency delivers services to our partner agencies and to the public, and we are excited to be adding new members to the team. In addition to joining a growing team and agency, employees will also receive a comprehensive benefits package. The Department of Civil Service is the central personnel agency for the Executive Branch of New York State government, serving approximately 150,000 employees. Our mission is to build tomorrow's workforce today by promoting a diverse, inclusive, and talented workforce. We lead and deliver world-class workforce management strategies by providing innovative solutions based on merit, fitness, and equality of opportunity. Among its duties, the Department: • Partners with State agencies to offer workforce recruitment and placement services, including developing minimum qualifications, classifying positions, developing civil service examinations, and administering performance assessment tests.• Administers the New York State Health Insurance Program (https://www.cs.ny.gov/nyship/), one of the largest public employer health insurance programs in the nation, serving more than 1.2 million lives.• Assists municipal agencies with civil service administration of more than 360,000 local government employees.• Oversees the Governor's Program to Hire Individuals and Veterans with Disabilities (https://www.cs.ny.gov/rp55/) to place individuals with disabilities in State jobs and the New New York Leaders Initiative Student Intern Program. (https://nysinternships.cs.ny.gov/nnyl/)NOTE ON TELECOMMUTING: DCS employees may be approved for a maximum of 50% telecommuting, however, they are required to apply and obtain approval through management in accordance with DCS Telecommuting Program Guidelines.The Department of Civil Service is proud to be an equal opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law.We are happy to provide reasonable and religious accommodations during the hiring process for those in need. If you have a disability or special need that requires accommodation, please send a request to [email protected]

Some positions may require additional credentials or a background check to verify your identity.

Name Office of Human Resources and Administrative Planning

Telephone 5184734306

Fax

Email Address [email protected]

Address

Street Empire State Plaza – Agency Building 1

Floor #10, Office of Human Resources and Administrative Planning

City Albany

State NY

Zip Code 12239

Notes on Applying If you are interested and meet the minimum qualifications above, email your cover letter, and resume to [email protected]. Please include the Title and Vacancy ID# you are applying for in the subject line of your email.

How this job compares

Set against the 623 open Business Systems Analyst jobs on Olive Jobs, counted October 27, 2026.

Pay
  • This posting$91–115K/yr
  • New York median$91–131K/yr31 salary ranges
  • US median$92–145K/yr359 salary ranges

This range's midpoint, $103K, is 5% below the New York median midpoint ($108K) — in the middle half of Business Systems Analyst salary ranges in New York.

Openings
Olive Jobs lists 50 open Business Systems Analyst jobs in New York and 623 across the US. 14% of them nationwide are listed as remote or flexible.
Hiring the most in New York
Experience
This posting asks for at least 7 years of experience; Business Systems Analyst postings that state a minimum ask for 5 years at the median (527 postings).
Education
229 of the 623 open Business Systems Analyst jobs (37%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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