Surgery Scheduling Clerk

Job Summary:

Under direct supervision, schedules patients for pre-operative tests & appointments; distributes prescribed pre-operative exam forms to appropriate departments; provides telephone coverage & reception for designated areas; distributes surgery schedule per established distribution list; types & mails letters to pre-operative patients regarding surgical procedures/policies.

Essential Responsibilities:

This description is for recruitment posting purposes only. It has not received full HR review and approval.

• Upholds KPs Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws

• Schedules & reschedules patients for all pre-operative appointments which are predetermined by the date & nature of surgery

• Contacts patients to coordinate all prescribed appointments & preoperative diagnostic tests within appropriate timeframe

• Types & mails instructional letters to pre-operative patients regarding surgical procedures & policies

• Prepares, distributes, collects & maintains all pre-operative lab, w-ray, EKG reports & other forms

• Receives & records surgery cancellations & scheduling changes

• Distributes daily surgery schedules to various personnel per established distribution list

• Provides telephone & in-person reception to designated area(s) by responding to patients & physicians questions, answering & screening telephone calls, receiving & relaying messages

• Performs other duties as required, such as typing, filing ordering supplies, accessing general patient information from computer systems, compiling statistics, duplicating copies, etc

• Informs various department personnel of cancellations & scheduling changes

• Equipment Utilized: Duplicating Equipment, Telefaxing Equipment, Multi-Line Phone Automated Appointment & Record Information Systems (i.e., CARE, CRIS), Typewriter, PC

• Assume other activities & responsibilities from time to time as directed

Basic Qualifications:

Experience

• Six (6) months of medical office experience to include knowledge of medical terminology & multi-line phones

• Good oral & written communication skills

• Typing at 35 wpm

Education

• N/A

License, Certification, Registration

• N/A

Additional Requirements:

• N/A

Notes:

• 8hrs, day shifts

• GSC, SAM, OTM, and future GI locations.

• May include evenings/weekends.

• Hours, Days, Locations may vary

COMPANY: KAISER

TITLE: Surgery Scheduling Clerk

LOCATION: San Diego, California

REQNUMBER: 1452645

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.