Assistant Director, Academic Services

Position Summary

The School of Professional Studies is looking for an Assistant Director, Academic Services to manage the administrative activities related to academic services in the Division of Programs in Business that serves about 2200 graduate students. Responsible for the implementation and supervision of strategic communication and outreach related to yield efforts following students’ admission to the graduate programs in the Division to increase enrollment and revenue. Create and implement Student Success Initiatives for the division. Serves as liaison to Admissions Office and Office of Student Affairs regarding the recruitment and conversion, and retention of new students. Provides support to continuing students and serves as the primary contact in advising for student success and retention. Trains new advisors and serves as a mentor to all advisors. Plans and implements student orientations and participates in and makes presentations at recruiting and new student events. Coordinates student activities, workshops, and group advising sessions with academic departments, SPS, and University Offices Supervises office support staff. Advises approximately 250 credit students.

This position is currently located in our Midtown Center, 20 W. 43rd Street.

Qualifications

Required Education:Bachelor's DegreePreferred Education:Master's Degree in higher education administration, student personnel, counseling, or a related field.Required Experience:5+ years experience in student advisement and services and working with instructional staff.Preferred Experience:Professional experience in higher education or advising and counselingRequired Skills, Knowledge and Abilities:Strong verbal and written communication skills; ability to work with diverse populations; effective public speaking and group facilitation. Knowledge of database applications and familiarity with Peoplesoft.Preferred Skills, Knowledge and Abilities:Ability to work in a changing educational environment. Able to plan and execute program-related deliverables on time. Must have strong creative problem solving abilities and the ability to work in a high-volume environment while practicing good customer service skills.

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $77,000.00 to USD $80,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

Since 1934, the NYU School of Professional Studies (NYU SPS) has been a deeply respected institution of higher education that is grounded in applied learning. From its early years, training returning World War II veterans to fulfill the nation’s urgent need for skilled technical workers, it has evolved into a professional education powerhouse that offers 20 graduate degrees, 14 bachelor’s degrees for undergraduate students, four associate’s degrees, and a plethora of continuing education courses and credentials.

NYU SPS is a thought leader, and serves as an incubator for new ideas in industries that are constantly changing. We prepare students for in-demand jobs in fields including real estate, hospitality and tourism; global affairs; global sports management; publishing; marketing and public relations; project management; executive coaching and organizational consulting, human capital management; information technology, management and systems; translation; publishing and professional writing. NYU SPS is focused on building skills that open doors to opportunities in emerging fields and global markets. NYU SPS faculty members are leading experts in their areas of discipline, with a hands-on approach that encourages students to push beyond their limits and to break new ground.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.

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Posting Number2026-16074

Posted Date (9/14/2026 11:00 AM)

Location : LocationUS-NY-New York

Hybrid Remote Work ClassificationHybrid: 60% to 80% Onsite

DepartmentDPB-Advisement (Administrators)

School/DivisionSchool of Professional Studies (CP1108)

Compensation GradeBand 53

UnionN/A

FT/PTFull-Time

CategoryStudent Services/Athletics