Professional Health Coordinator/EAP Counselor

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Professional Health Coordinator within the Caring for Caregivers program, you will represent the Licensed Professionals Health Program, Employee Assistance Program (EAP), and Professional Staff Assistance Program by providing assessment, case management, monitoring, and short-term counseling services to mandatory and voluntary participants. In this role, you will partner closely with hospital leadership to address employee performance concerns related to behavioral health, impairment, substance use, and rehabilitation needs. You will support program awareness initiatives and participate in critical case staffing with leadership and professional health committees.

A caregiver in this position works five days on-site from 8:30 a.m. - 5:00 p.m. or 10:30 a.m. - 7:00 p.m. and may require occasional schedule flexibility to support a 24/7 operation.

A caregiver who excels in this role will:

• Provide assessment, coordination, case management and monitoring of mandatory participants, including licensed healthcare professionals and physicians with suspected issues of impairment.

• Provide consultation to hospital leadership on the identification and resolution of job performance problems relative to employee personal problems.

• Provide short-term counseling and supportive services to voluntary participants.

• Assist with program promotion and awareness by establishing relationships with key hospital personnel and conducting presentations.

• Staff all critical cases with senior Caring for Caregivers leadership, as well as the Licensed Professionals Health Committee and Physician Health Committee when indicated.

• Complete all documentation in adherence to professional and departmental standards.

• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Master's degree in one of the Behavioral Sciences

• Five years of experience with direct clinical services, including broad exposure to chemical dependency and psychiatric diagnoses

• Licensed Independent Social Worker (LISW), or Licensed Professional Clinical Counselor (LPCC)

• May require periodic adjustment of work hours to support a 24/7 operation

Preferred qualifications for the ideal future caregiver include:

• Licensed Independent Chemical Dependency Counselor (LICDC) in chemical dependency counseling

• Certified Employee Assistance Professional (CEAP)

• Prior experience in employee assistance program (EAP)

• Clinical experience with professional populations

• Knowledge and experience in healthcare, professional impairment and rehabilitation

• Experience consulting with leadership regarding employee behavioral health/performance concerns

Physical Requirements:

• A high degree of dexterity to produce materials on a PC.

• Normal or corrected vision and hearing.

• Extensive sitting and frequent walking.

• Occasional lifting or carrying up to 25 pounds.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum Annual Salary: $57,510.00

Maximum Annual Salary: $87,697.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities