Water Mitigation Technician

::: {target-selection-name="sfdc:RecordField.Job_Order__c.Job_Description__c"} Do you love helping people through difficult situations? Then don't miss your chance to join our team as a new Water Mitigation Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"! Our team is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! This position is a part of our Water Mitigation Team, you are the first-responders onsite for water damage claims and you are responsible for beginning the claim process, determining the scope of work, performing demo as needed, daily monitoring and diary notes, and job closeout/customer satisfaction survey. Working in crews of two - technician and crew chief, you respond to service calls as needed and perform services as assigned, following SERVPRO ® production guidelines: Communicate with the crew chief to make sure all customer needs are met; support crew chief and other production personnel, as needed; clean and maintain vehicles, equipment, warehouse, and office areas, as needed. Additional responsibilities include: Inventory and load the work vehicle with equipment, products, and supplies needed for each project Maintain a clean and organized vehicle and clean equipment appearance Prepare rooms/areas for work activities Set up staging area and equipment for each project Leave job site with a clean and orderly appearance Perform production processes following SERVPRO® production guidelines per work order per crew chief directions Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns) Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling Qualifications: Effective oral communication Experience in cleaning/restoration preferred (not required) High school diploma/GED IICRC certifications preferred (not required) Ability to travel locally Ability to successfully complete a background check subject to applicable law Physical and Work Environment Requirements: Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance Exposure to chemicals Walking and standing for long periods of time, driving, sitting, climbing, Ability to climb ladders and work at ceiling heights Ability to work in tight spaces (e.g., crawls spaces under buildings) Repetitive pushing/pulling/lifting/carrying objects Edit Position Details ::: ::: {target-selection-name="sfdc:RecordField.Job_Order__c.Salary__c"} ::: {.slds-form-element .slds-hint-parent .test-id__output-root .slds-form-element_edit .slds-form-element_readonly} ::: :::