COOLSOFT logo

Ticket Management Solution SIEM DLP Analyst

COOLSOFT

Madison, WI · FlexibleContract / TemporarySeen 2 days agoSeen in employer's feed 2 days ago

Most applications go out cold — see where you stand first. No sign-up to start.

Watch jobs like this.

At a glance

Compensation
No compensation found
Location
Madison, WIFlexible
Schedule
Contract / Temporary
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

This entry-level analyst role monitors network, systems, and security tools as a first line of defense. The analyst reviews SOC dashboards, triages alerts, analyzes logs, reviews vulnerabilities, and documents incidents, escalating complex threats to senior staff. The position can be performed fully remotely within Wisconsin or in the office, and candidates must currently reside in Wisconsin; relocation is not allowed.

Skills & qualifications

RequiredNice to have

Skills

Security AnalysisITCommunicationTicket ManagementSIEMDLPNetworking ProtocolsWindowsLinuxSecurity ConceptsAttention to DetailLog InvestigationWritten CommunicationVerbal CommunicationTeamwork

Qualifications

Associate's or Bachelor's in Cybersecurity, IT, Computer Science or Related Field or Equivalent Experience

Full job description

Ticket Management Solution SIEM DLP Analyst

(Jobs in Madison, WI)

Requirement id 159363

Job title Analyst

Job location in Madison, WI

Skills required Security Analyst, IT Professional, Communication Skills, Ticket Management Solution SIEM DLP

Open Date 19-Oct-2026

Close Date

Job type Contract

Duration 7 Months

Compensation DOE

Status requirement ---

Job interview type ---

Email Recruiter:coolsoft

Job Description Analyst: Security Analyst, IT Professional, Communication Skills, Ticket Management Solution SIEM DLP

Start date: 11/16/2026

End Date : 06/30/2027

Submission deadline: 10/26/2026 4:00:00 PM

Client Info: ETF

Note:

*Interview: 1 round via Teams

*Onsite or Remote: Candidates must be CURRENT WI residents. No relocation allowed. This position can work 100% remote (within WI) or in the office.

Description:

This entry-level role will serve as the first line of defense in monitoring our network, systems, and security tools. They will be responsible for reviewing Security Operation Center (SOC) dashboards, triaging incoming alerts, analyzing logs, reviewing vulnerabilities, and documenting incidents. This role is for cybersecurity professional looking to build a strong foundation in threat detection, incident response, and SOC operations.

Key Responsibilities

  • SOC Tool Monitoring & Health: Regularly review and monitor Security Operation Center tools (such as SIEM, DLP tools, Web Application firewalls) to ensure operational health, proper log ingestion, and continuous visibility.

  • Log & Alert Triaging: Monitor real-time security dashboards and system logs, perform initial triage on alerts, and escalate to senior BISM staff as needed to distinguish between false positives and legitimate security events.

  • Vulnerability Review: Review routine vulnerability scan results and assist in tracking known weaknesses across assets.

  • Ticketing & Documentation: Accurately document all security events, investigations, and remediation steps within the ticketing system. Ensure tickets are resolved and closed out in accordance with standard operating procedures.

  • Escalation: Escalate complex, high-priority, or unverified threats to more senior SOC staff or incident response leads with clear and concise briefing notes.

  • Cross-Functional Collaboration: Collaborate with IT, system administration, and other cross-functional teams during investigations and incident resolution as needed.

Qualifications & Skills

  • Education (Preferred but not required): Associates or Bachelors degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent practical experience/certifications).

  • Foundational Knowledge: Basic understanding of networking protocols (TCP/IP, DNS, HTTP/S), operating systems (Windows and Linux), and common security concepts.

  • Analytical Mindset: Strong attention to detail with a natural curiosity for investigating anomalies and logs.

  • Communication: Good written and verbal communication skills, with the ability to document technical findings clearly and work effectively in a team environment.

Call502-379-4456 Ext 100for more details. Please provide Requirement id: 159363 while calling.

EOE Protected Veterans/Disability

Similar jobs, posted recently

Open roles like this one, listed in the last 30 days.

You've read the whole posting — now see how you match it.