CLINICAL CARE COORDINATOR: Ambulatory Care Services (Sickle Cell Disease Clinical Care Coordinator )

CLINICAL CARE COORDINATOR: Ambulatory Care Services (Sickle Cell Disease Clinical Care Coordinator )

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Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

• Coordinate care transitions between inpatient, outpatient, and emergency department settings, including post-discharge outreach to identify unmet needs, address barriers, and triage ongoing symptoms.

• Facilitate timely outpatient follow-up after hospital or emergency department encounters and support medication continuity at discharge.

• Monitor patterns of infusion center use and arrange outpatient follow up if frequent

• Serve as the primary adult-clinic point of contact for patients transitioning from pediatric to adult sickle cell care; support early engagement with the adult care team.

• Recognize psychosocial barriers to care and connect patients with social work services to facilitate transportation, insurance enrollment, and connection to mental health and/or community resources.

• Support development and use of standardized workflows, checklists, and documentation templates for care coordination activities.

• Monitor and help maintain individualized pain management plans in collaboration with the clinical and pharmacy team.

• Review key quality indicators (e.g., outpatient engagement, adherence to disease-modifying and preventive screening) and collaborate with the care team to address identified gaps.

Expectations

• Demonstrate critical thinking skills using the nursing process, excellent problem-solving skills, and demonstrated ability to set priorities.

• Demonstrate customer service, interpersonal communication skills, and the ability to build respectful relationships within and between units and individuals.

• Demonstrate accountability and dependability, including a good attendance record with punctuality.

• Demonstrate adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives.

• Demonstrate knowledge and skills providing patient and family education and reinforcement related to oncologic conditions including, but not limited to, chemotherapy, immunotherapy, oral therapy, infusion, etc.

• Proficiency with typing and electronic health record documentation.

• Ability to manage complex clinical issues utilizing assessment skills, protocols, and evidence-based interventions.

• Willingness to adapt to different populations within the team as patients? demands require. Orientation and training would be provided for new subspecialties.

Required Qualifications*

• Current licensure as a Registered Nurse in the State of Michigan.

• Bachelors of Science in Nursing

• Minimum of 18 months Adult Sickle Cell Ambulatory Care Experience

• Minimum of 18 months Adult Benign Hematology Ambulatory Care experience within the last two years

• Minimum of five (5) years of Oncology RN experience within the last six (6) years

NOTE: In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.

RESUME REQUIRED (for both internal & external applicants):

You must attach a complete and accurate resume to be fully considered for this position.

Desired Qualifications*

• Experience in care coordination, case management, chronic disease management, or a related clinical care setting for the hematology/oncology patient population within the last 2 years.

• Experience with patients undergoing sickle cell treatment in the last 2 years.

• Experience as a Nurse Navigator or Clinical Care Coordinator in the last 5 years.

• Ambulatory Care Experience with telephone triage/symptom management within the last two (2) years.

• OCN certification

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Nursing at Michigan offers a competitive salary with excellent benefits!

Hourly range for RSAM Registered Nurses $43.53-67.40 / hour

Evening Shift Differential- $3.00 / hour

Night Shift Differential- $4.00 / hour

Day Shift Weekend Differential- $2.90 / hour

Evening Shift Weekend Differential- $5.90 / hour

Night Shift Weekend Differential- $6.90 / hour

Charge Nurse Differential- $1.00 / hour

The benefit package includes:

• Excellent medical, dental and vision coverage

• 2:1 Match on retirement savings and immediate vesting

• Generous Paid Time Off Allowances

• Robust Tuition and Certification support programs

• Large offering of no cost CEs and professional development for advancement

Nursing Specific Info

Salary & Nursing Framework Level:

This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as:

ENC- COMPETENT NE

Actual RSAM LEVEL and salary will be determined at time of hire.

RSAM levels range from ENC-COMPETENT-NE to ENC-EXPERT-NE TO ENC-MASTERY-NE.

Required qualifications must be met by the candidate in order to be interviewed and considered for the position.

Posting may be filled after the initial 5-day posting period.

Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort.

Positions less than 20 hours/week may be combined.

If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

Work Schedule

• Hours/Week: 40 hours/ hours based on clinic needs

• Shift/Hours/Days: Day Shift; Monday-Friday, may include Saturdays/Sundays/Holidays in the future if clinic hours expand

• Hours may be variable (based on patient and volume needs)

• Location: Rogel Cancer Center Ann Arbor/ Rogel Cancer Center BCSC/TCSC/NHCAll new employees are expected to float in times of low census.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

Job Detail

Job Opening ID

284842

Working Title

CLINICAL CARE COORDINATOR: Ambulatory Care Services (Sickle Cell Disease Clinical Care Coordinator )

Job Title

CLIN CARE COORD COMPETENT-NE

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Onsite

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Um Hospital

Department

MM Maize Cancer Center

Posting Begin/End Date

10/23/2026 - 10/28/2026

Career Interest

Nursing- All Nursing

Nursing- Ambulatory Care and Clinics

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