Technical Records Specialist 1

State of Idaho

Tax Commission Career Opportunity

Applications will be accepted through 11:59 PM MST on the posting end date.

The Idaho State Tax Commission is seeking a Technical Records Specialist 1 in the Pocatello Field Office. T his is a great opportunity to learn clerical tax administration and gain government experience. You will be supported by a great team with flexible hours available. If you are motivated, dependable, and detail oriented, we encourage you to apply!

What's In It for You?

• Affordable benefits including medical, vision, and dental insurance

• PERSI defined benefit retirement plan

• Paid sick and vacation leaves start accruing your first day

• 11 paid holidays per year

• Paid Parental Leave covering the birth or adoption of a child for up to 8 weeks

• Permanent, full-time classified employment status after successful completion of an entrance probation

• Working in an office environment with other talented and highly motivated individuals

• The State of Idaho is a qualifying employer for Public Service Loan Forgiveness (PSLF)

Why Join Us?

• OUR VISION: Great people. Helping you. Serving Idaho.

• OUR MISSION: Benefit Idaho through courteous customer service, education, and fair tax administration.

• OUR VALUES: Fairness, Accountability, Integrity, Respect.

What Do Our Employees Say About Us?

• "We work a flexible schedule, Monday through Friday, 40 hours a week. So this schedule has allowed me to do other things in my life."

• "My favorite part about working for the Tax Commission are the people I get to work with. It's become a family, and I've made lots of lifelong friends."

Follow us on LinkedIn (https://www.linkedin.com/company/idahotax/) or Facebook (https://www.facebook.com/idahotax) to learn more about us!

Responsibilities:

• Gather information, make decisions, resolve problems, and respond to inquiries

• Utilize independent judgment and discretion as to the methods, policies, and procedures used to complete assignments

• Conduct involved searches, which may require accessing and selecting multiple information sources or contact with taxpayers, vendors, or outside sources to obtain information

• Review, evaluate, correct, and process records, payments, and/or documents

• Interpret or determine compliance with tax rules, regulations, statutes, and/or program policies and procedures Interpret, explain requirements, processes, and procedures to others, internal and external

• Access, maintain, and update manual and/or computerized records systems and develop reports

• Communicate with taxpayers and/or preparers by telephone, email, and/or other written correspondence

Minimum Qualifications:

Experience:

At least 6 months of experience in each of the following areas:

• Monitoring a records system to identify and correct errors

• Interpreting, explaining and applying regulations, laws, or complex policies for multiple or highly specialized programs

• Analyzing information and researching a variety of sources to identify and resolve problems or issues

• Dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations

• Entering and retrieving data using a computerized records system

• Composing and proofreading business correspondence

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.