Quality Manager

Position Summary

The Quality Manager is responsible forensuring that all products and processes meet rigorous industry standards such as ISO9001 and AS9100 and NADCAP. Theyleadthe development and continuous improvement of the QMS, oversee compliance with aerospaceregulations, ITAR,and manage internal and external audits.

The role involves direct communication with customers to address quality concerns, resolve complaints, and ensure customer satisfaction. The Quality Managerleads investigations into non-conformances, implements corrective actions, and ensurestimelyresolution of issues.

The Quality Manager also supervises quality teams,collaboratewith engineering and production, andusetools like FMEA, SPC,RCAto drive process improvements andmaintainproduct integrity.

Essential Responsibilities

• Oversee the implementation, maintenance, and continual improvement of the  Quality Management System (QMS)  in accordance withISO 9001 and AS9100 standards.

• Ensure product quality through robust inspection, testing, and validation processes.

• Lead the management review process as required byISO9001/AS9100:planning and scheduling regular management review meetings, gatheringand analyzingdata on quality objectives, audit results, customer feedback, nonconformities, and corrective actions, preparing and presenting comprehensive reports to senior leadership, documenting meeting outcomes and ensuring follow-up on actionitems, and driving strategic decisions based on review findings to improve the QMS.

• Facilitate quality improvement initiatives  such as  Kaizen ,  Six Sigma , and other lean methodologies.

• Lead cross-functional teams  toidentifyinefficiencies, improve processes, and reduce waste.

• Benchmark performance  against industry standards and  implement best practices  to enhance quality and efficiency.

• Map out core business processes  and identify quality-critical steps to ensure process integrity and product compliance.

• Provide regular reports  on quality metrics, audit findings, non-conformances, and improvement initiatives to senior leadership.

• Advise senior management  on quality risks, opportunities, and strategic quality planning.

• Support data-driven decision-making  by analyzing trends, metrics, and root cause data.

• Conduct training sessions  on QMS principles, procedures, and tools to ensure company-wide understanding and compliance.

• Conduct monthly internal audits to ensure all areas controlled by the QMS are in compliance with the applicable standard.

• Promote a quality-focused culture  through internal communications, workshops, and employee engagement.

• Assign and oversee quality roles and responsibilities  across departments to ensure accountability and alignment.

Position Requirements

• Bachelor’s degree inEngineering, Quality Management, ora relatedtechnical field.

• Minimum 5 years of experience in quality management within the aerospace and/or defense industry.

• In-depth knowledge of  ISO 9001 , AS9100  & N ADCAP standards and certification processes.

• Proven experience with  quality improvement tools  such as Six Sigma, FMEA, Root Cause Analysis, and SPC.

• Strong leadership, communication, and project management skills.

• Experience with internal and external audits, including customer and regulatory audits.

• Proficiencyin quality software systems and data analysis tools.

Preferred Qualifications:

• Six Sigma Green or Black Beltcertification.

• Experience with NADCAP, ITAR, or other aerospace/defense compliance programs.

• Familiarity with ERP and QMS software platforms

Equal Pay Act Statement

We aim to pay our ‘ITT’ers’ fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what’ they accomplish, but also on ‘how’ they reflect ITT’s values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations.

Equal Pay Act Range

Annual Salary Range is $122,900 to $183,300, plus benefits & incentive plan.

Connect With Us! (https://careersenus-itt-inc.icims.com/jobs/18284/quality-manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834443231)

ITT Inc. is an Equal Opportunity employer, including disabled/veterans. Government security rules may restrict certain work to specific individuals based on government criteria.

California residents, click this link (https://www.itt.com/privacy/ccpa-disclosures)

ITT Inc. will provide reasonable accommodations for qualified applicants and candidates with disabilities, upon request. To request an accommodation, please send an email to [email protected] or call 914.641.2161.

Software Powered by ICIMS

ID 2026-18284

Job Locations US-CA-El Cajon

Category Quality Control and VBLSS

Position Type Employee

Telecommute No

Brand ITT Micro-Mode Products Inc