Manager, Outside Sales

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. This position leads a geographically assigned team of Residential Connectivity Sales Supervisors and their teams. Responsible for leading and managing the daily operations that sells to our residential customers offering best-in-class services and supporting goals of soliciting new prospective customers. * Actively and consistently support all efforts to simplify and enhance the customer experience. * Responsible for meeting and exceeding budgeted headcount and sales goals. * A charismatic and enthusiastic leader with skill and experience in creating excitement and energy, building and leading teams and developing skills in others. * Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast-paced environment. * Leads a team of Residential Connectivity Sales Supervisors and their teams. * Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination and salary/status change recommendations. * Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner. * Possess the knowledge and expertise to lead, guide and develop Residential Connectivity Sales Supervisors and their teams. * Identify knowledge and training gaps within the Residential Connectivity Sales Supervisors and their teams, and develop plans to address these gaps. * Be familiar with reporting and analytics necessary to drive and support business decisions. * Collaborate with other departments and or support teams to achieve goals and objectives. * Residential Connectivity Sales leaders staff work allocation will consist of approximately 30% fieldwork and 70% office work. * Coach to and follow Charter's Sales Process. * Communicate territory assignments to Residential Connectivity Sales Supervisors * Monitor the payroll process and ensure timely and accurate approval of all commission payments. * Completes administrative tasks related to all sales activities and ensures their team does the same. * Has detailed understanding of Charters product offerings and value proposition in the markets they sell in. * Maintains current, in-depth knowledge of marketplace, including competition, and positive and professional relationships with customers, business partners, and co-workers. * Prepares reports as needed. * Perform other duties as requested by leadership. Required Skills/Abilities and Knowledge * Ability to read, write, speak and understand English Language. * Excellent communication, interpersonal and organizational skills * Possess strong technical and computer skills * Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle * Ability to work outside for extended periods in any season and/or during inclement weather * Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications * Must be able to work non-traditional work hours such as evenings and weekends * Valid drivers license, satisfactory driving record within Company required, standards and auto insurance * Ability to complete documentation accurately. * Required EducationBachelors degree in business or marketing, or equivalent work experience.Required Related Work Experience and Number of Years5+ years' of Outside Sales or related work experience.PREFERRED QUALIFICATIONSPreferred Skills/Abilities and Knowledge * Knowledge of Direct Sales practices * Experience with consumer education of products and services * Knowledge of cable or telecommunications service