
Technical Sales Manager - Central/West
Cleveland, OHJobSeen 4 days agoSeen in employer's feed 4 days ago
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Job overview
The Technical Sales Manager leads presale customer engagements, connecting mission requirements with technical architecture and business strategy. The role partners with sales, engineering, service, and product teams to develop proposals and solutions for public safety and enterprise customers, including wireless networks, mobile video, and command center software. It also oversees demonstrations, testing, and complex RFP and sole-source projects.
Skills & qualifications
Skills
Qualifications
Full job description
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview As a Technical Sales Manager, you will take presale ownership of complex customer engagements - serving as both the strategic business leader and the technical SME for our customers. Working in a high-volume, fast-paced environment, you will bridge the gap between customer mission requirements, technical architecture, and execution. You will partner side-by-side with sales, engineering, service, and product teams to translate complex customer challenges into clear, high-value technical and business strategies. In this role, you will work within a people-first culture where you can innovate what's next and maximize your potential. Whether discovering agency requirements, designing public safety grade wireless networks, or steering sole-source and RFP projects to completion, your work directly impacts those who protect our communities. Job Description Responsibilities: - Formulate presale business strategies, implementation plans, and service offerings that meet customer requirements to drive Motorola's sales, revenue, and margin goals - Lead and manage cross-functional project teams across engineering, sales, service, and proposal specialists to drive sole-source and RFP projects to completion on schedule - Coordinate across internal functional business units to help to ensure all organizational objectives and win-strategies are seamlessly integrated into customer proposals - Conduct detailed customer requirements discovery to translate operational needs into robust end-to-end technical system architectures - Architect and implement seamless connections between mobile video applications and broader software ecosystems - Walk our customers through a demonstration of key product features - Partner closely with sales teams to develop technology strategies across critical communications, advanced mission critical devices, and command center software - Direct solution testing, configuration, and technology demonstrations to showcase integrated hardware and software offerings to stakeholders - Present complex technical concepts and strategic business proposals clearly - Build strong, lasting relationships with internal cross-functional leaders and key external customer stakeholders - Maintain a flawless execution mindset to oversee project deadlines, address complex requirements, and provide valuable alternatives whenever specific requirements cannot be met Qualifications: Bachelor's Degree with 3+ years experience in sales, engineering, presales, project/program management, systems experience OR 5+ years of experience in sales, engineering, presales, project/program management, or systems experience Ability to analyze voice and data communication structures across public safety and enterprise applications Utilize IP Networking & Security to evaluate network infrastructure, protocols, and security frameworks Maintain excellent written and verbal communication across all internal and external engagements Oversee end-to-end technical and business strategy for complex enterprise-level projects Organize matrixed teams across sales, product, service, and engineering toward strict project deadlines Analyze RFP specifications, manage proposal timelines, and f
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