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Patient Services Coordinator IV

Novant Health

Winston Salem, NCFull-timeSeen 1w agoSeen in employer's feed 2 days ago

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At a glance

Compensation
No compensation found
Location
Winston Salem, NC
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Patient Services Coordinator IV at Novant Health ensures seamless, compassionate care by processing referrals, supporting EPIC functions, and managing work queues, while maintaining high standards of communication, organization, and confidentiality within the Winston‑Salem medical office.

Skills & qualifications

RequiredNice to have

Skills

Medical Office SoftwareCPT and ICD9‑CM CodingVerbal CommunicationAdaptabilityOrganizational SkillsProblem SolvingCritical ThinkingInterpersonal SkillsConfidentialityTeamworkInitiativeMedical TerminologyEPIC SystemsPayor Billing KnowledgePractice Specialty CodingComputer Software Proficiency

Qualifications

High School Diploma or GEDThree Years Medical Office Experience

Full job description

What We Offer

Patient Services Coordinator Be the Heartbeat of Exceptional Care at Novant Health

  • Schedule: Full Time, Days 8:00 am-5:00 pm

  • Department: Novant Health Office

  • Location: Winston-Salem, North Carolina

At Novant Health, we believe that remarkable care starts with remarkable people. As a Patient Services Coordinator you'll play a pivotal role in ensuring our patients receive seamless, compassionate, and efficient care from the moment they walk through our doors.

Responsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues.

What We're Looking For

  • Education : High School Diploma or GED, required.

  • Experience : Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience.

  • Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD9-CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.

  • Additional Skills (preferred): Proficient in the use of all computer software utilized in the practice.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

194279

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