Career Counselor - All programs

The position of Career Counselor will assist job seekers to become job ready to achieve their employment and/or training goals. This position will also guide customers in determining their interests and abilities using a wide range of methods, such as aptitude assessments, interviews, planning materials, labor market information and job search activities. Assist customers in crafting a long and short-term plan for reaching their career objectives. Duties and Responsibilities (general summary not all inclusive) - Schedule and conduct Re-Employment Services Eligibility Assessment (RESEA) reviews which include one-on-one career action plans and job search reviews and support. - Assist unemployment claimants with navigational assistance and referrals for additional support where appropriate. - Deliver comprehensive job search assistance to individuals and groups, including assessing employment needs, job search strategies, job application assistance, resume development, interview preparation and individualized career coaching to support successful job placement and retention. - Knowledge of the methods and techniques of determining individual interest, aptitudes, skills and occupational preferences - Ability to understand, explain and apply the laws, rules, regulations, policies, procedures, guidelines, etc., governing assigned activities - Develop and deliver relevant and engaging workshop topics - Market career center services to customers - Actively participate in professional development opportunities, including staff training and cross-training, to enhance functional skills and career growth - Interpret labor market information, job trends, wages, unemployment rates, and future job growth projections to inform jobseekers. - Connect learners with additional resources such as vocational training, or other state and local assistance as needed. - Maintain accurate records and promptly document all services delivered for program compliance and monitoring - Maintain ongoing contact and support with customers to monitor progress - Balance team and individual responsibilities; contributes to building a positive team spirit - Other duties as assigned To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: A college degree is preferred; or high school diploma/GED and equivalent experience/background in job development, marketing, or human services required; knowledge of or experience working with low-income populations is a plus. Language Skills: Ability to read and comprehend complex instructions; ability to write simple correspondence; ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Bilingual English/Spanish is strongly preferred. Computer Skills: Knowledge of the internet / job search websites and working knowledge of Microsoft office products. Licenses: Valid driver's license or reliable transportation required; ability to travel as needed MHBCC encourages candidates of all backgrounds to apply. MHBCC is committed to a policy of non-discrimination and equal opportunity for all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, military service, or any other category protected under applicable federal, state, or local law. Please visit https://www.masshireberkshirecc.com/about/{target="_blank" rel="noopener noreferrer"} to view the full job description.