Digital Press Service Engineer

JOB REQUIREMENTS: Digital Press Field Engineer W2 Contract | 24 Months + Location: covering Cincinnati and surrounding area About the Role We're looking for a skilled Digital Press Field Engineer to serve as the frontline technical expert for our customers. In this role, you'll diagnose and resolve complex press issues, ensure equipment reliability, and deliver the hands-on support that keeps our customers running at peak performance. This isn't just a break-fix role. You'll be a trusted partner throughout the customer journey - from initial installation through long-term success - leveraging cutting-edge AI and remote diagnostic tools to proactively identify issues and accelerate resolution. If you thrive at the intersection of deep technical expertise and genuine customer engagement, this role was built for you. What You'll Do Technical Field Service Install, commission, and calibrate digital presses at customer sites Diagnose and resolve hardware, software, and process-related issues with speed and precision Perform routine maintenance, software upgrades, and preventive service Deliver both on-site and remote technical support as needed Maintain accurate service records, documentation, and reports Customer Success & Training Lead structured Ramp-Up programs for new customers during the critical first 30-90 days of production Train press operators and production staff on press operation and workflow, color management and media handling, maintenance best practices, and troubleshooting and quality control Assess operator skill levels and tailor coaching approaches accordingly Collaborate cross-functionally with Sales, Applications, and Customer Success teams to ensure seamless customer onboarding Serve as a technical mentor who builds long-term confidence and capability within customer teams What You Bring Technical diploma or degree in Electronics, Mechanical Engineering, or a related field 3+ years of field service experience, ideally with digital printing... For full info follow application link. Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/ACE8533A17CC49DB This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.