MuleSoft Senior Success Architect

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer Success Job Details About SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. As a MuleSoft Senior Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in integration and API best practices. Responsibilities: * Become a MuleSoft subject-matter expert for the broader Success Architect organization, including related enterprise architecture concepts, governance and cross-cloud solutions. * Engage with Signature Success customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to MuleSoft. * Develop delivery and discovery assets aligned with the SA engagement catalog, tailored to the unique needs and opportunities of MuleSoft customers. * Build strong relationships with both internal and external business partners, contributing to broader goals and growth. Impact of the Role:As a MuleSoft Senior Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your technical expertise and business acumen will directly influence the technical architecture, performance optimization, and solution design strategies for our Signature Success customers, driving success and business outcomes with MuleSoft's powerful analytics capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry. Collaboration and Teamwork:Collaboration is at the core of our success, and as a MuleSoft Senior Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals. Basic Requirements: * A broad perspective on API and integration patterns, use cases, technologies, and trends. * Significant experience as a prior MuleSoft practitioner, with hands-on experience in large scaled integration deployments. * A recognized and certified MuleSoft expert and broad technologist, with a deep understanding of the Anypoint Platform including its capabilities, limitations, design, and roadmap. * Expert domain knowledge in Performance, Scaling, DevOps and Containerization including working knowledge of Kubernetes. * Ability to evaluate architecture and infrastructure to uncover technical needs. Based on these discoveries, make recommendations for improvement with different lines of business while making use of the MuleSoft platform and supporting applications. * Demonstrated ability to analyze, design, and optimize busine