Revenue Representative ( reposted 6-5-26)(BIR-STT)
Division of Personnel Government of the VI
St Thomas, VI, VIRJobSeen todaySeen in employer's feed today
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Job overview
The Revenue Representative follows up on and collects wage earners’ accounts receivable under the supervision of a Supervisor. The incumbent works assigned cases, helps taxpayers address liabilities using collection tools, documents delinquent payments, and maintains logs for monthly reporting. The role involves communicating with taxpayers and their representatives about indebtedness, payment application, and payment options, with work reviewed for conformity and effectiveness.
Skills & qualifications
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Full job description
Under the direct supervision of the Supervisor of Revenue Representatives the incumbent is responsible for following up and collecting on accounts receivables from wage earners.He/She works on assigned cases and assists taxpayers in eliminating their liability through the use of collection tools, properly documenting payments made towards delinquencies and maintaining a log for input into the division's monthly report. He/She corresponds with taxpayers, their legal representatives or practitioners face-to-face, by telephone or by mail regarding indebtedness, proper application of payments and payment options. Work is reviewed for conformity to standard and for effectiveness; however, the incumbent is expected to exercise a high degree of initiative and creativity in carrying out assignments. Duties and Responsibilities: DUTIES (NOT ALL INCLUSIVE) - Computes interests and penalties on delinquent taxes for accounts under $15,000. - Recommends closing delinquent accounts that are deemed non-collectible if taxpayers cannot make payments due to indebtedness. - Assists Revenue Officers on complex or large delinquency cases. - Enforces collection action by serving levies against taxpayer's salary, bank accounts or accounts receivable when the taxpayer does not fulfill payment. - Compiles and prepares monthly and summary reports on cases. - Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
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