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Desktop Support Engineer

Robert Half Technology

Jacksonville, FLJobSeen 1w agoSeen in employer's feed 1 day ago

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At a glance

Compensation
No compensation found
Location
Jacksonville, FL
Work Authorization
Not specified

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Job overview

Robert Half Technology is hiring a Desktop Support Engineer to support users, devices, and endpoint technologies in a Microsoft-focused environment. The role provides Tier 1 and Tier 2 support, manages Windows devices through Microsoft Intune, and supports Microsoft 365 applications and endpoint security initiatives. It requires at least two years of desktop support or endpoint administration experience and strong troubleshooting, customer service, and communication skills.

Skills & qualifications

RequiredNice to have

Skills

Microsoft IntuneEndpoint ManagementWindows 10/11 TroubleshootingMicrosoft 365 SupportActive DirectoryEntra IDCustomer ServiceCommunicationAutopilotMECM/SCCMMicrosoft DefenderPowerShellMobile Device ManagementEndpoint Security

Qualifications

2+ Years Desktop Support or Endpoint Administration Experience

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
401(k) Match

Full job description

Description

We are hiring a Desktop Support Engineer to support users, devices, and endpoint technologies in a Microsoft-focused environment. This role is ideal for someone with strong troubleshooting skills and experience managing devices through Microsoft Intune.

Responsibilities

  • Provide Tier 1 and Tier 2 support for end users

  • Deploy, configure, and maintain Windows laptops and desktops

  • Manage devices using Microsoft Intune

  • Support software installations, upgrades, and patching

  • Troubleshoot hardware, software, networking, and printing issues

  • Configure and support Microsoft 365 applications

  • Maintain accurate documentation and asset inventory

  • Assist with onboarding and offboarding processes

  • Support endpoint security initiatives

Requirements

Requirements

  • 2+ years of desktop support or endpoint administration experience

  • Experience with Microsoft Intune and endpoint management

  • Strong Windows 10/11 troubleshooting skills

  • Experience with Microsoft 365 support

  • Knowledge of Active Directory and Entra ID

  • Excellent customer service and communication skills

Preferred Skills

  • Autopilot

  • MECM/SCCM

  • Microsoft Defender

  • PowerShell

  • Mobile Device Management (MDM)

  • Endpoint Security

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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