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PATIENT SERVICES MANAGER

Compass Group, North America

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At a glance

Compensation
No compensation found
Location
Atlanta, GA
Work Authorization
Not specified

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Job overview

Morrison Healthcare seeks a Patient Services Manager to lead patient dining operations at an acute care hospital in Atlanta. The manager will develop the patient services team and deliver dining experiences that support patient care and satisfaction. The role includes coordinating service with medical direction, ensuring meals meet prescribed diets, and partnering with clinical and hospital teams to improve service.

Skills & qualifications

RequiredNice to have

Skills

Foodservice OperationsTeam LeadershipMicrosoft OfficeElectronic Medical RecordsDiet Office SystemsCommunicationProblem Solving

Qualifications

Associate Degree or Bachelor's DegreeOne Year Foodservice or Related ExperienceOne Year Foodservice Management ExperienceCertified Dietary Manager or Registered Dietetic Technician or Registered DietitianServSafe Certification

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off
Parental Leave

Full job description

Morrison Healthcare

Morrison Healthcare , a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected].

Job Summary

PATIENT SERVICES MANAGER

Morrison Healthcare | Atlanta, GA

Lead a team that makes a difference in every patient’s day.

Morrison Healthcare is seeking a Patient Services Manager to lead patient dining operations in an acute care hospital in Atlanta, GA. We’re looking for an engaging, hands-on leader who can develop a strong team and deliver a dining experience that supports patient care and satisfaction.

KEY RESPONSIBILITIES

  • Lead daily patient foodservice operations, aligning service with medical direction and the needs of the patient population.

  • Hire, train, coach, and develop patient services team members.

  • Ensure meals meet prescribed diet requirements while accommodating patient preferences within those guidelines.

  • Set clear service expectations and lead efforts to improve patient satisfaction.

  • Maintain compliance with food safety, regulatory, accreditation, confidentiality, HIPAA, and patient rights requirements.

  • Partner with clinical and hospital teams to address patient needs and improve service.

  • Participate in patient satisfaction initiatives, departmental meetings, and facility-wide quality improvement programs.

QUALIFICATIONS

  • Associate degree with at least one year of foodservice or related experience, or a bachelor’s degree in foodservice technology, management, or a related field.

  • At least one year of foodservice management experience; acute care experience preferred.

  • Certified Dietary Manager, Registered Dietetic Technician, or Registered Dietitian credential preferred.

  • ServSafe certification is a plus.

  • Ability to use Microsoft Office, electronic medical records, and diet office systems.

  • Strong communication, team leadership, and problem-solving skills.

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Associates at Morrison Healthcare are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Flexible Time Off

  • Paid Parental Leave

  • Holiday Time Off (varies by site/state)

  • Personal Leave

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_MorrisonHealthcare.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_MorrisonHealthcare.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

Req ID: 1581431

Morrison Healthcare

MICHAEL GREMBA

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