Technician Level 2, Home Solutions

A+ Communications & Security, 3801 S. James St. Suite 400, Grimes, IA

Full time

R254791

A+ Communications, Security & Home Solutions is a trusted leader in communications, security, audio/video, and automation control. Our experienced team specializes in customizing services to fit customers' specific needs, whether it be for home entertainment and safety or workplace productivity and security.

A+ Communication & Security

Job Title: Technician Level 2, Home Solutions

Department: A+ Communications

FLSA: Non-Exempt

General Function:

This role installs and services anything low voltage for the residential customer: Surveillance, Security and Audio/Video Systems. 10% travel outside of the local area.

Core Competencies:

• Partnership

• Growth mindset

• Results oriented

• Customer focused

• Professionalism

Reporting Relations:

Accountable and Reports to: Manager, Home Solutions

Positions that Report to you: None

Primary Duties and Responsibilities:

• Identify and manage safety hazards related to the home environment as well as maintaining project safety in accordance with specified safety guidelines.

• Assists the Manager, Home Solutions with project planning, installation and service.

• Demonstrates independent judgment and fiscal responsibility.

• Communicates effectively; interacts well and builds trust with the project team, leadership, subs/suppliers; and demonstrates a sense of teamwork.

• Reports to work on time and adheres to company policies and guidelines.

• Takes the initiative to communicate and improve the company procedures and processes. Deals effectively with varying workload requirements, frequent changes, delays and/or unexpected events.

• Consistently meets established quality standards.

• Thoroughly test systems prior to turn-over to the client for first time use.

• Continue to develop technical and analytical skills by working with customers, attending training and reading product manuals.

• Maintain and protect all tools, equipment and material for assigned projects.

• Present a professional image to the client.

• Must be able to regularly lift and/or move up to 100 pounds.

• Must be familiar and comfortable working at various elevations using a ladder and/or man-lift.

• Pass a DOT Physical/Drug Screen and continue to hold a DOT Class C license certification.

Secondary Duties and Responsibilities:

• Other duties as assigned by Management.

Education and Experience:

High School or equivalent is required. Must be experienced with home theater A/V; multi-room stereo; networking and carry a NICET I or NBFAA certification.

Physical Requirements:

• Level 4 – Heavy Work according to the Department of Labor Weight Classifications with the primary functions being heavy lifting in nature.

• Frequent to constant lifting, carrying, kneeling, stooping, squatting, crawling, climbing, reaching, pushing and pulling.

Working Conditions:

Private home atmosphere with frequent interruptions

Equipment Used to Perform Job:

Proficient use of I-pad and laptop computer with Microsoft Office, Man-Lift, employee-supplied hand tools.

Looking to join our team of experts? Apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.