INVESTIGATION SPECIALIST I (OPBI) - 60066532

INVESTIGATION SPECIALIST I (OPBI) - 60066532

Date: Sep 28, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) .

Requisition No: 884513

Agency: Children and Families

Working Title: INVESTIGATION SPECIALIST I (OPBI) - 60066532

Pay Plan: Career Service

Position Number: 60066532

Salary: $41,639.37, in accordance with DCF salary policy

Posting Closing Date: 10/12/2026

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) This is an Internal Agency opportunity.

THIS IS A STATEWIDE VACANCY – POSITION LOCATION WILL BE DETERMINED BY SELECTED CANDIDATE LOCATION

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking, and government assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Economic Self Sufficiency (ESS) Program helps to promote strong and economically self-sufficient communities by determining eligibility for food, cash and medical assistance for individuals and families on the road to economic recovery.

Under the ESS Program, the Office of Public Benefits Integrity (OPBI) is responsible for investigating government assistance fraud or misuse regarding the SNAP (Food Assistance), D-SNAP (Disaster Food Assistance), TANF (Cash Assistance), and Medicaid programs by individuals or merchants.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

*The requested information must be disclosed on the State of Florida Candidate Profile. It is not acceptable to write "see resume" on the Candidate Profile (application). *

Applicants must meet the minimum requirements to be hired for this position.

MULTIPLE POSITIONS MAY BE FILLED FROM THIS ADVERTISEMENT

INVESTIGATION SPECIALIST I – Multiple Positions – ESS OPBI Benefit Investigation

THIS IS NOT A TELEWORKING POSITION

The incumbent is a member of the DCF D-SNAP Disaster Response team and, in that capacity, may be required on short notice to perform duties and travel in support of disaster relief. During such events, incumbent may be required to work more than 8 hours per day.

MINIMUM QUALIFICATIONS:

• Must be a current DCF ESS employee with a minimum of one year (12 months) as an Economic Self Sufficiency Specialist I or higher.

• Knowledge of the DCF eligibility processes and procedures for TANF, SNAP, and Medicaid programs and expertise in FLORIDA and other DCF systems.

• A copy of your valid state-issued Driver's License will be requested.

JOB DUTIES AND RESPONSIBILITIES:

This is a professional position responsible for conducting pre-eligibility and eligibility investigations for government assistance applicants/recipients as part of the Public Benefits Investigations Program. The person occupying this position works to ensure the Public Benefits Integrity Program is administered in conformity with federal, state and regional policies. Assigned duties include, but are not limited to the following:

• Reviews and analyzes government assistance cases (Cash, Food Assistance and Medicaid Assistance) suspected of containing or involving fraudulent information or activity which is identified using error prone profile. Reports findings and recommendations to Eligibility staff within 10 working days after the case is referred to the Benefits Investigations Unit so staff may correctly determine eligibility of the individuals requesting government assistance.

• Interviews clients or collateral contacts in order to resolve inconsistent eligibility factors.

• Prepares case for referral to Administrative Disqualification Hearing (ADH) and/or referrals to appropriate sources.

• Enters data information into the BI System of Record.

• Attends and participates in supervisory conferences, meetings, trainings, work groups and quality initiatives, as appropriate.

• Completes other related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of government assistance program objectives and policies; problem-solving techniques; training principles and practices; goal setting techniques; arithmetic.

• Skill in operating a personal computer.

• Ability to conduct fact-finding interviews; accurately prepare and maintain records and reports; work with a diverse range of people; adapt to change; deal calmly and effectively in high stress situations; compose documents or correspondence involving technical information; complex arithmetic operations.

• Interpret and apply regulatory materials; prioritize and meet deadlines; establish and maintain effective working relationships; communicate effectively orally; apply ethical business practices.

Important Application Process Information:

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION or RESUME.

**It is unacceptable to use the statement “See Resume” in place of entering work history information. **

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.

• All previous DCF positionsmust be listed separately. Include the total years in each position along with all required duties.

• Account for and explain any gaps in employment so that the hiring process is not delayed.

• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

DCF EMPLOYMENT DISCLOSURES

The Department of Children and Families is a tobacco-free environment.

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov .

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. Employment may be terminated based on the background investigation results if the candidate begins employment before the background results are received, reviewed for any disqualifying offenses, and approved by the Department.Background investigations shall include, but not be limited to, fingerprinting for state and national criminal records check through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees will be retained in state and national RAP Back program, providing real-time arrest hit notifications.

BENEFIT RECOVERY SCREENING Candidates applying to positions in the Economic Self Sufficiency Program will have a Benefit Recovery check completed to validate current or former government assistance case information before completing the hiring process.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

Location:

KISSIMMEE, FL, US, 34741 TAMPA, FL, US, 33680 FL, US, 32591 TAMPA, FL, US, 33614 ORLANDO, FL, US, 32801 MIAMI, FL, US, 33144 MIAMI, FL, US, 33132 MIAMI BEACH, FL, US, 33162 MIAMI, FL, US, 33160 MIAMI, FL, US, 33177 PENSACOLA, FL, US, 32507 TAMPA, FL, US, 33672 FT LAUDERDALE, FL, US, 33311 FT LAUDERDALE, FL, US, 33314 PENSACOLA, FL, US, 32512 ORLANDO, FL, US, 32821 TAMPA, FL, US, 33634 NORTH MIAMI BEACH, FL, US, 33160 KISSIMMEE, FL, US, 34746 MIAMI, FL, US, 33128 MIAMI, FL, US, 33189 MIAMI GARDENS, FL, US, 33056 MIAMI, FL, US, 33131 GAINESVILLE, FL, US, 32641 DAYTONA BEACH, FL, US, 32120 TAMPA, FL, US, 33607 FORT LAUDERDALE, FL, US, 33301 TALLAHASSEE, FL, US, 32311 JACKSONVILLE, FL, US, 32256 TAMPA, FL, US, 33618 JACKSONVILLE, FL, US, 32209 JACKSONVILLE, FL, US, 32211 ORLANDO, FL, US, 32811 GAINESVILLE, FL, US, 32653 JACKSONVILLE, FL, US, 32207 LAUDERDALE LAKES, FL, US, 33813 TAMPA, FL, US, 34748 JACKSONVILLE, FL, US, 32231 PENSACOLA, FL, US, 32508 MIAMI GARDENS, FL, US, 33169 LARGO, FL, US, 33774 MIAMI, FL, US, 33161 NORTH MIAMI BEACH, FL, US, 33179 ORLANDO, FL, US, 32835 ORLANDO, FL, US, 32822 PENSACOLA, FL, US, 32526 JACKSONVILLE, FL, US, 32226 PENSACOLA, FL, US, 32514 DAYTONA BEACH, FL, US, 32124 GAINESVILLE, FL, US, 32606 MIAMI, FL, US, 33199 MIAMI, FL, US, 33181 LAUDERDALE LAKES, FL, US, 33313 JACKSONVILLE, FL, US, 32259 ORLANDO, FL, US, 32825 ORLANDO, FL, US, 32814 PENSACOLA, FL, US, 32505 JACKSONVILLE, FL, US, 32212 TAMPA, FL, US, 33617 ORLANDO, FL, US, 32831 TAMPA, FL, US, 33616 MIAMI, FL, US, 33173 TAMPA, FL, US, 33605 ORLANDO, FL, US, 32803 MIAMI, FL, US, 33130 LARGO, FL, US, 33771 ORLANDO, FL, US, 32819 JACKSONVILLE, FL, US, 32244 FT LAUDERDALE, FL, US, 33309 LAUDERDALE LAKES, FL, US, 33319 ORLANDO, FL, US, 32826 GAINESVILLE, FL, US, 32601 FORT LAUDERDALE, FL, US, 33315 TAMPA, FL, US, 33606 JACKSONVILLE, FL, US, 32208 MIAMI, FL, US, 33174 PENSACOLA, FL, US, 32501 MIAMI, FL, US, 33176 TAMPA, FL, US, 33602 GAINESVILLE, FL, US, 32611 MIAMI, FL, US, 33172 MIAMI, FL, US, 33162 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32307 MIAMI, FL, US, 33165 ORLANDO, FL, US, 32833 GAINESVILLE, FL, US, 32607 JACKSONVILLE, FL, US, 32206 MIAMI, FL, US, 33134 ORLANDO, FL, US, 32808 JACKSONVILLE, FL, US, 33207 MIAMI, FL, US, 33136 PENSACOLA, FL, US, 32504 TAMPA, FL, US, 33613 JACKSONVILLE, FL, US, 32250 ORLANDO, FL, US, 32824 MIAMI, FL, US, 33101 JACKSONVILLE, FL, US, 32221 JACKSONVILLE, FL, US, 32224 JACKSONVILLE, FL, US, 32205 MIAMI, FL, US, 33122 MIAMI, FL, US, 33256 MIAMI, FL, US, 33178 MIAMI, FL, US, 33157 ORLANDO, FL, US, 32810 SOUTH MIAMI, FL, US, 33143 MIAMI, FL, US, 33135 ORLANDO, FL, US, 32805 ORLANDO, FL, US, 32812 JACKSONVILLE, FL, US, 32222 KISSIMMEE, FL, US, 34744 ORLANDO, FL, US, 32809 PENSACOLA, FL, US, 32502 DAYTONA BEACH, FL, US, 32117 MIAMI LAKES, FL, US, 33016 FT LAUDERDALE, FL, US, 33304 MIAMI, FL, US, 33175 JACKSONVILLE, FL, US, 32246 TALLAHASSEE, FL, US, 32399 TAMPA, FL, US, 33612 MIAMI BEACH, FL, US, 33139 TAMPA, FL, US, 33615 TALLAHASSEE, FL, US, 32312 JACKSONVILLE, FL, US, 32219 JACKSONVILLE, FL, US, 32204 MIAMI, FL, US, 33194 LARGO, FL, US, 33770 MIAMI, FL, US, 33183 TALLAHASSEE, FL, US, 32317 DAYTONA BEACH, FL, US, 32118 TALLAHASSEE, FL, US, 32308 JACKSONVILLE, FL, US, 32210 ORLANDO, FL, US, 32807 MIAMI, FL, US, 33283 ORLANDO, FL, US, 32804 MIAMI, FL, US, 33147 JACKSONVILLE, FL, US, 32218 TAMPA, FL, US, 33620 MIAMI, FL, US, 33169 ORLANDO, FL, US, 32806 LAUDERDALE LAKES, FL, US, 33311 LARGO, FL, US, 33777 MIAMI, FL, US, 33137 FT LAUDERDALE, FL, US, 33316 TALLAHASSEE, FL, US, 32309 JACKSONVILLE, FL, US, 32202 MIAMI, FL, US, 33145 MIAMI, FL, US, 33166 MIAMI, FL, US, 33186 JACKSONVILLE, FL, US, 32225 TALLAHASSEE, FL, US, 32302 TAMPA, FL, US, 33637 TALLAHASSEE, FL, US, 32305 MIAMI, FL, US, 33055 TAMPA, FL, US, 33611 MIAMI BEACH, FL, US, 33141 TAMPA, FL, US, 33626 MIAMI, FL, US, 33138 TAMPA, FL, US, 33625 PENSACOLA, FL, US, 32506 MIAMI, FL, US, 33155 JACKSONVILLE, FL, US, 32216 MIAMI, FL, US, 33125 MIAMI, FL, US, 33126 ORLANDO, FL, US, 32818 TALLAHASSEE, FL, US, 32303 GAINESVILLE, FL, US, 32605 TAMPA, FL, US, 33619 DAYTONA BEACH, FL, US, 32114 TAMPA, FL, US, 33610 TALLAHASSEE, FL, US, 32310 LARGO, FL, US, 33773 PENSACOLA, FL, US, 32503 MIAMI, FL, US, 33142 NORTH MIAMI, FL, US, 33161 MIAMI, FL, US, 33127 PENSACOLA, FL, US, 32534 GAINESVILLE, FL, US, 32608 TALLAHASSEE, FL, US, 32304 MIAMI, FL, US, 33184 SOUTH DAYTONA, FL, US, 32119 GAINESVILLE, FL, US, 32609 TALLAHASSEE, FL, US, 32301 LARGO, FL, US, 33778 JACKSONVILLE, FL, US, 32254 TAMPA, FL, US, 33609 TAMPA, FL, US, 33604 ORLANDO, FL, US, 32827 MIAMI, FL, US, 33150

Nearest Major Market:Orlando