Technical Writer (CBP BI)

Job Description

Insight Global is looking to hire a cleared Technical Writer sitting onsite in Washington, DC. This individual will support the CBP Cyber Security Directorate (CSD) Mission Support Branch by serving as a primary contributor for technical documentation, organizational communications, and mission support deliverables.

This individual will develop, draft, update, and maintain SOPs, playbooks, operational procedures, cybersecurity strategy documentation, organizational reports, SharePoint content, newsletters, executive briefings, and procurement support materials. They will manage documentation review cycles, support tasker coordination efforts, maintain documentation repositories, develop new process documentation, and perform annual reviews and updates of existing documentation to ensure accuracy and alignment with evolving operational requirements. This person will regularly collaborate with government leadership and stakeholders across multiple divisions to gather information, finalize deliverables, and ensure all documentation products meet organizational standards and mission objectives.

Compensation: $42.50/hr to $48.50/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

Skills and Requirements

• Active CBP Background Investigation (BI) clearance OR Active Secret clearance with the ability to obtain and maintain a CBP BI
• 5+ years of technical writing experience supporting operational, cybersecurity, IT, or government programs
• Extensive experience developing and maintaining SOPs, playbooks, policies, procedures, implementation guides, operational documentation, and executive-level reports
• Experience independently leading documentation efforts from requirements gathering through final publication
• Experience managing SharePoint content, documentation repositories, and information management processes
• Experience supporting organizational taskers, executive data calls, strategic communications, and leadership reporting
• Experience conducting annual documentation reviews, revision cycles, and content modernization efforts
• Experience developing and maintaining process documentation, operational calendars, workflow documentation, and organizational reference materials
• Experience consolidating input from multiple stakeholders and producing publication-ready deliverables with minimal oversight
• Strong Microsoft Word, PowerPoint, Excel, and SharePoint experience
• Exceptional editing, proofreading, formatting, and document quality control skills
• Knowledge of Section 508 compliance requirements
• Experience supporting procurement documentation, market research reports, or statements of need
• Experience developing newsletters, briefings, and strategic communications
• Familiarity with cybersecurity organizations or technical environments
• Knowledge of Section 508 compliance requirements
• Experience supporting procurement documentation, market research reports, or statements of need
• Experience developing newsletters, briefings, and strategic communications
• Familiarity with cybersecurity organizations or technical environments

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].