
IT Technician
Anderson, SCFull-time$70–75K/yrSeen 4w agoSeen in employer's feed 1 day ago
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Job overview
The IT Support Technician manages end-user hardware and software incidents and requests in a production environment. The role handles help desk tickets, sets up workstations, updates and renews PCs, maintains IT asset inventory, and communicates usage rules and support information to users. The schedule is weekdays during the day, with overtime as needed. An associate degree in Information Technology, Networking, or a similar specialty is preferred.
Skills & qualifications
Skills
Qualifications
Full job description
IT Technician
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IT Technician
Job details
Posted
02 September 2026
Salary
USD 75000
Start date
21 September 2026
Salary Range
USD
72000
- 75000
per Year
LocationAnderson
Job type Permanent
Discipline IT & Telecomms
Reference169928
Job Function Administrator , IT Consultant
Job description
Job Title: IT Support Technician
Location: Anderson, SC 29625
Shift: days Mon-Fri 7:30a-4:30p with OT as needed
Salary: $70-75k
Reports to: IT Manager
Status of Hire: full-time, direct hire
Industry: automotive manufacturing
Responsibilities:
Manage hardware and software incidents and requests from end users
Able to address level 1 (call management) level 2 (resolution with procedure) or level 3 (depending on skills) help desk tickets and work off a ticketing system
Setup of new user workstations, perform hardware and software updates, upgrades, and renew PCs
Incident and request management
-
Collect end users incidents and requests
-
Solve issues and answer requests
-
Manage Level 1 support (solve issues using experience, procedures and trainings)
-
Manage Level 2 support (problems not documented) and document solutions
-
Reassign to the right person if necessary
-
Answer user questions
-
Deploy best practices
-
Report on monthly basis
Hardware inventory management
-
Keep accurate inventory of IT assets (office, production hardware)
-
Plan renewal of hardware & replace obsolete equipment
-
Reconfigure hardware equipment depending on users’ needs
Communication to users
-
Communicate to the users the IT assets’ rules of use and the local IT organization to support the assets
-
Participate to awareness sessions with users (information security, IT tips…)
Requirements:
2 years’ experience as an IT Support Technician in a production environment providing hardware and software support, maintenance
Associates degree in Information Technology, Networking, or similar specialty preferred
We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race; color; age; sex; sexual orientation; gender identity; religion; national origin; disability; veteran status; genetic information; or any other criteria protected by governing law.
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