Client Advocate
Perry, GAJob$40–45K/yrSeen 1w agoSeen in employer's feed 4 days ago
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At a glance
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Job overview
Fire Protection Services is hiring a Client Advocate for its Perry office to serve as a primary customer contact and manage relationships after the sale. The role handles customer questions, inspection closeouts, reporting, service follow-up, and opportunities to expand services. The company services commercial fire and life safety systems and offers a $40,000–$45,000 base salary, health insurance, 401(k), and PTO.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Client Advocate – Perry, GA
Fire Protection Services, LLC
Do you like solving problems, building relationships, and being the person customers count on? Fire Protection Services is hiring a Client Advocate for our Perry office.
As a Client Advocate, you’ll often be the first voice our customers hear. You’ll own the relationship after the sale: answering calls, closing out inspections, keeping clients informed, and finding ways to expand the services we provide. This role suits someone who is organized, follows through, and genuinely enjoys helping people.
What You’ll Do
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Be first on inbound phones, resolving customer questions and concerns quickly and professionally
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Close out completed inspections, deliver reports, and recommend additional services
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Manage compliance and backflow reporting
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Send service links and support job completion and payment collection
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Conduct customer surveys and check in with clients between service visits
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Build and maintain strong relationships across our full client base
What You Bring
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Strong written and verbal communication, with attention to grammar and tone
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A customer-first mindset and the ability to handle objections and retain accounts
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Comfort with multiple software platforms and a willingness to learn new ones (ServiceTrade experience is a plus)
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Strong time management and organization in a fast-paced, changing environment
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Persistence in following up until customer needs are fully addressed
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A team-player attitude
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High school diploma or equivalent
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1+ year of customer service experience preferred
Who We Are
Founded in 1988, Fire Protection Services is a locally owned and operated company that services commercial fire and life safety systems. We protect the communities where we live and work, and give them peace of mind.
We’re growing quickly, and that growth creates real opportunities for advancement. We hire and reward people who live our four Mindsets:
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Relentless Hustle: We work hard and get it done.
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Relationships First: People come before transactions.
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Better Together: We win as a team.
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Ever-Evolving: We keep learning and improving.
What We Offer
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$40,000–$45,000 base salary
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Company health insurance and 401(k)
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Comprehensive PTO
Ready to make an impact? Apply today.
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How this job compares
Set against the 75,781 open Customer Service jobs on Olive Jobs, counted October 28, 2026.
- Pay
- This posting$40–45K/yr
- Georgia median$46–53K/yr121 salary ranges
- US median$50–60K/yr3,008 salary ranges
This range's midpoint, $43K, is 15% below the Georgia median midpoint ($50K) — in the middle half of Customer Service salary ranges in Georgia.
- Openings
- Olive Jobs lists 2,766 open Customer Service jobs in Georgia and 75,781 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Georgia
- Dollar Tree434 open
- Family Dollar369 open
- McDonald's296 open
- Experience
- Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (9,630 postings).
- Education
- This posting asks for a high school diploma; 13,797 of the 75,781 open Customer Service jobs (18%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on October 28, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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