SENIOR SALES ASSOC MICRO MART NF2*

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

Providing friendly, professional, and proactive customer service in all retail interactions. Vending item loading: Receives, loads, and delivers vending merchandise to assigned machine locations. Product rotation: Removes aged or expired food and merchandise from machines. Merchandise replenishment: Restocks machines and records required documentation. Price and brand monitoring: Ensures correct stocking levels and compliance with approved selling prices. Machine sanitation: Cleans interior and exterior surfaces to meet sanitation standards. Minor machine repairs: Clears coin jams, removes obstructions, and performs basic troubleshooting. Cash collection: Collects money from machines and turns it in to the supervisor or designated cashier. Vehicle operation: Drives a motor vehicle (GVW up to 10,000 lbs) on installation routes under limited traffic conditions. Encourages and empowers all team members to identify opportunities to resolve customer problems and concerns before they happen. Communicates any outstanding problem resolution issues with the Experience Manager. Works with Team Members to develop their product knowledge within the category. Remains committed to learning about the brands and products sold within the store. Educates customers on product questions and provides suggestions when needed. Relays customer comments and concerns to the Sales Manager. Identifies opportunities to produce add-on sales through suggestive and consultative selling. Understands and articulates all MCX value stories, programs and promotions. Identifying and reporting potential loss prevention concerns. Assisting with year-end inventory and other operational needs as assigned. Adhering to safety, EEO, and sexual harassment prevention standards. Other related duties: Performs additional tasks as assigned. Requirements

EVALUATIONS: Qualifications

At least one year of experience working in customer sales required. Demonstrated knowledge of selling techniques. Ability to train operating standards and procedures for sales, signing, merchandising and store brand and work within the position to execute these standards properly and coach others within the team to do so with a high degree of skill and confidence. Ability to work in a high performance atmosphere with commitment to service and sales goals. Replenishment and merchandise management knowledge preferred. Attention to detail is required. Skills & Knowledge Basic vehicle operation: Skill to start, stop, maneuver, and back up a motor vehicle safely. Vehicle dimension awareness: Knowledge of vehicle height, width, length, and weight for safe operation. Map and locator reading: Ability to read installation maps and locator documents to identify buildings and facilities. Cargo loading: Ability to load and arrange cargo to prevent shifting, falling, or breakage. Driver's license: Possession of a valid driver's license. Responsibility Route instructions: Receives route or trip assignments from the supervisor. Independent machine servicing: Independently fills, cleans, and maintains vending machines. Work evaluation: Work is reviewed for timeliness, proper stocking, and safe/accurate handling of funds. Physical Effort Light to moderate physical activity. Requires bending, stooping, lifting, and stocking. Lifting requirements: Lifts and carries up to 45 lbs independently; over 45 lbs with assistance. Working Conditions Indoor/outdoor work: Works both inside and outside; occasionally exposed to adverse weather. Driving conditions: Drives in all types of weather. Hazard exposure: Potential exposure to cuts, bruises, and broken bones. Protective gear: Must wear issued protective equipment.

How You Will Be Evaluated

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official. Benefits

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges Other Information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.