eCommerce Coordinator, OXO

Our Home & Outdoor division is unitedbythoughtful design and lasting quality. From kitchens to campsites, we provide consumers with premium, innovative products for life -- in and out of the home. This business unit includes our OXO , Osprey, and Hydro Flask brands, and this role may support one or more of these brands. Look around your home, andyou'llfind us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent! Position: eCommerce Coordinator - OXO Department: Marketing - Home & Outdoor Work Location: New York, NY , Hybrid (work 3 days onsite) Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with theoptionto work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations. What you will be doing: The Ecommerce Coordinator will coordinate and deliver on various ecommerce tasks to and from multiple teams; marketing, customer service, inventory management, IT, product and brand. Update and create various types of content in the ecommerce admin: Product pages , Landing pages , Homepage , Content Pages , Relationships & Configurations Liaise with internal development team for new features. Work closely with Customer Service teams to ensure consumer friction is addressed and mitigated through site updates Help educate marketing and design teams on site possibilities. Strive to become a subject matter expert in the oxo.com admin. Participate in workflow documentation. Work tightly with the marketing team for onsite campaigns. Collaborate on all marketing calendars. Using data and industry insights, suggest new merchandising strategies for the home pages, landing pages, product pages and site search. Make content recommendations for seasonal initiatives. Promotion code maintenance & support for various teams. Communicate site updates to all relevant teams. Work with inventory teams to assess gaps, stock, demand and pricing. Keep up with product development for new information, launches, and features. Pricing support for the sale teams. Traffic and support UI issues from the customer service, product development and sales teams. Coordinate with internal and external groups for A/B testing. Help support the testing roadmap. Communicate initiatives to relevant teams Skills needed to be successful in this role: Tech Savvy - competent with web-based technologies though work or leisure - admin UI, traditional ecommerce structures, website design, merchandising. Experience with Magento and Atlassian preferred. Excellent communication skills both verbal and written. Data-driven mindset Demonstrated high level of autonomy and ability to self-start Demonstrated passion for improving the consumer experience and making it the best it can possibly be Ability to manage multiple projects and strong desire to "own" all aspects of eCommerce Communication for OXO. Prefer a candidate that has ambition and passion to make the consumer experience for OXO consumers the best it can possibly be! This is a growth role. The ideal candidate can leverage their foundations and build on top of that. Minimum Qualifications: Bachelor's Degree in Marketing, Communications, or related field 3+ years of Magento admin experience Previous work with DTC marketing and digital "product" management Experience working cross-functionally with myriad teams Knowledge of various digital platforms and passion for keeping up with and learni g about new on-s