Sr. Technical Delivery Manager (AI Factory)

Must be located in Houston, TX or San Francisco, CA or surrounding cities. Required travel 2-3 times per month to customer site.

Must Have: Infrastructure/Data Center and AI delivery experience

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distributions capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering Team and why join?

Solutions Consulting & Engineering is an organization that is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world-class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer’s problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients’ most complex challenges.

Overview

The Sr. Technical Delivery Manager is responsible for driving successful outcomes across complex customer environments and large-scale technology programs. This is not a traditional PMO or Architect role. We are seeking an experienced delivery leader with strong infrastructure expertise, including experience delivering large-scale data center infrastructure and an understanding of the full delivery lifecycle, including electrical systems, fiber, and the technical disciplines required from planning through implementation.

The Senior Technical Delivery Manager is responsible for leading large-scale infrastructure, data center, AI, and high-performance compute (HPC) programs for one of WWT's strategic clients. This role serves as the executive point of accountability for delivery execution, customer satisfaction, financial performance, risk management, and operational excellence.

Key Responsibilities

Client Leadership & Relationship Management

• Serve as the primary delivery leader and trusted advisor for strategic client engagements.

• Build strong relationships with executive stakeholders and technology leaders.

• Lead executive governance meetings, program reviews, and escalation management activities.

• Provide proactive communication regarding program health, risks, dependencies, and outcomes.

• Drive customer satisfaction and strengthen long-term account partnerships.

Provide end-to-end oversight for large-scale programs involving:

Data Center & Infrastructure

• Data center buildouts, expansions, relocations, and modernization efforts

• Compute, storage, networking, and infrastructure deployments

• Hybrid cloud and private cloud initiatives

• Infrastructure lifecycle management

• Operational readiness and transition activities

AI & High Performance Computing (HPC)

• AI infrastructure deployments

• GPU-based compute environments

• High-performance computing platforms

• Emerging technology implementation programs

• Capacity planning and scaling initiatives

Multi-Vendor Program Delivery

• OEM partner coordination

• Engineering leadership

• Cross-functional stakeholder management

• Third-party vendor management

• Supply chain and deployment coordination

Program & Delivery Oversight

• Establish governance, KPIs, reporting frameworks, and operational metrics.

• Lead large, cross-functional teams across engineering, delivery, supply chain, and consulting organizations.

• Manage complex risks, dependencies, escalations, and critical issues.

• Ensure successful execution across multiple concurrent workstreams.

• Drive accountability for schedule, budget, scope, and customer outcomes.

Commercial & Growth Enablement

• Partner with Client Directors, Account Managers, and Sales leadership.

• Identify opportunities for account expansion and additional delivery services.

• Support solution development, program planning, and delivery strategy.

• Participate in client workshops, executive briefings, and strategic planning sessions.

• Contribute delivery expertise during opportunity shaping and pursuit activities.

Financial Management

• Own revenue, margin, forecasting, and financial health of assigned programs.

• Manage Statements of Work, change controls, project forecasts, and financial reporting.

• Balance customer expectations with delivery profitability and operational excellence.

• Drive predictable execution and financial performance.

People Leadership

• Lead and mentor high-performing technical delivery teams.

• Foster accountability, collaboration, and continuous improvement.

• Develop delivery talent and build strong delivery culture.

• Champion WWT's leadership principles and core values.

Required

• 12+ years leading large-scale technology delivery programs.

• 5+ years in senior delivery leadership roles.

• Proven experience leading complex infrastructure, data center, cloud, or platform modernization programs.

• Experience managing multimillion-dollar programs and budgets.

• Strong executive presence with demonstrated customer-facing leadership.

• Experience leading large matrixed teams across engineering, consulting, and operations.

• Demonstrated success managing executive escalations and high-visibility customer engagements.

• Strong understanding of program governance, delivery methodologies, risk management, and operational excellence.

Strongly Preferred

• Data center deployment experience.

• AI infrastructure, GPU, or HPC delivery experience.

• Cloud platform delivery experience (AWS, Azure, GCP).

• Experience supporting large enterprise or global client environments.

• Infrastructure modernization experience across compute, storage, networking, and cloud.

• Experience working with strategic OEM partners such as Dell, NVIDIA, Cisco, HPE, NetApp, Pure Storage, Red Hat, VMware, Microsoft, or AWS.

• PMP, SAFe, ITIL, or cloud certifications.

A successful candidate demonstrates:

• Deep infrastructure and data center delivery expertise.

• Ability to lead during high-pressure situations and major escalations.

• Strong executive communication skills.

• Ownership mentality and bias toward execution.

• Ability to coordinate large, highly technical teams.

• Proven history delivering complex programs from initiation through successful completion.

• Strong customer relationship management and growth mindset.

• Ability to translate strategic objectives into measurable delivery outcomes.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $190,000.00 to $220,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program

• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement

• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring

• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

If you have any questions or concerns about this posting, please email [email protected]. ([email protected].%C2%A0)

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WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.