Management and Program Analyst

Summary

The Senior M&PA, PIICs, serves as VBA's liaison to oversight bodies. Coordinates audits, updates leadership, and guides strategies to improve benefits delivery. Creates evidence-based controls, manages team initiatives, provides reliable data, and handles oversight requests supporting VBA's mission.

Duties

Specific duties include: Lead Risk Management Activities Oversee organizational risk identification, monitoring, measurement, analysis, and reporting, including trend analysis and data audits. Ensure Quality Assurance and Process Integrity Conduct quality assurance reviews to prevent defects, detect non-conformance, identify unsatisfactory trends, and recommend corrective actions. Evaluate Programs and Operational Effectiveness Assess quantitative and qualitative data to determine how well programs meet goals, ensuring continuous improvement of PIICS initiatives. Develop Solutions to Organizational Challenges Create feasible, cost-effective strategies to strengthen operational efficiency, including recommending new or revised systems, methods, and procedures. Coordinate Oversight and Compliance Activities Serve as the primary liaison with internal and external oversight bodies, managing reports, audits, action items, and integrity-related inquiries. Review and Validate Oversight Responses Ensure responses from business lines and staff offices are complete, technically accurate, compliant with processes, and include necessary concurrences. Analyze Oversight Findings and Program Impact Interpret audit and review results, identifying significant issues affecting VBA benefit programs and coordinating necessary actions. Lead Program Analysis and Reporting Design evidence-based, data-driven strategies; develop data governance inputs; prepare investigative studies; and produce program status reports. Provide Organizational Guidance and Legislative Impact Analysis Advise leadership on program changes, evaluate new processes for impact, and support implementation of required technological or procedural updates. Facilitate Collaboration, Training, and Organizational Support Lead or participate in cross-organizational teams, support staff development, assist with PIICS procedure updates, and contribute to special projects and customer experience initiatives. Promotion Potential: None Work Schedule: Full time, Monday through Friday 8am - 4:30pm Compressed/Flexible: Compressed Not Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Management and Program Analyst; PD422840 Relocation/Recruitment Incentives: Not Authorized . Financial Disclosure Report: Not Required This is not a bargaining unit position Requirements

As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment are as follows: You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:10/05/2026. TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-14 Grade Level: Specialized Experience: Includes coordinating high-visibility oversight, risk management and/or program integrity activities; conducting complex organizational studies and data analyses to evaluate program effectiveness; developing procedures, and recommendations that improve operational efficiency; preparing and reviewing executive-level correspondence and responses for accuracy, timeliness, and compliance. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: Work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no education substitution for the GS-14 grade level. How You Will Be Evaluated

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Administration and Management Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Organizational Awareness Partnering Planning and Evaluating Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Administration and Management: Knowledge of planning, coordination, and execution of business functions, resource allocation, and production. Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulation of the organization. Partnering: Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals. Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the application questionnaire, click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/13073054 Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. Other Information

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting your current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/documents/The-Fair-Chance-to-Compete-Act.pdf For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.