Time and Leave Clerk

Summary

This Position Description defines the core duties and responsibilities of the Time and Leave Clerk for the Central Arkansas Veterans Health Care Mental Health Services. Central Arkansas Veterans Healthcare System (CAVHS) is a large, complex, 1A Facility encompassing two hospitals, eight Community-Based Outpatient Clinics (CBOCs), and an off-site Homeless Day Treatment Center.

Duties

Major Duties include: Determine the guidelines that are applicable to each employee, incumbent must accurately interpret and apply the guidelines, then accurately compute and properly input pay and leave data to effect complete accuracy in the employee's pay and leave account. Performing the full range of time and attendance functions including reviewing documents, searching records, verifying and maintaining records, and answering routine procedural questions. The incumbent applies and references extensive guidance in the Timekeeper's manual(MP-6, Part V), VA directives, Medical Center Memoranda and Nursing policies. The variety and number of situation and guidelines for Title 38 and Title 5 require him/her to use judgment in locating and selecting the appropriate guidance. Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. The incumbent has face to face and telephone contacts with employees within the Service, supports other Services, visitors, patients, and the public. Contacts are with professional staff, administrative staff, and clinical staff. Incumbent is required to explain complex leave and earnings regulations to employees in a manner that they can comprehend. This includes both Title 38 and General Schedules who may be irritated at the time due to problems with their pay and/ or leave. The incumbent must determine the guidelines that are applicable to each employee, incumbent must accurately interpret and apply the guidelines, then accurately compute and properly input pay and leave data to effect complete accuracy in the employee's pay and leave account. The incumbent must also use sound judgment in resolving problems that are not specifically described in the guidelines. Maintenance of security information is required. Incumbent is expected to adhere to normal environment of care precautions in the work area and report safety hazards as identified. The duties are performed in an office setting with the usual office interruptions occurring. Handles conflict and problems in dealing with the customer constructively and appropriately. Provides the customer with consistent information according to established policies and procedures. Protects printed and electronic files containing sensitive data in accordance with the provisions of the Privacy Act of 1974 and other applicable laws, federal regulations, VA statues and policy, and VHA policy. Incumbent is required to explain complex leave and earnings regulations to employees in a manner that they can comprehend. Incumbent may be required to make rounds daily to various patient care areas/ units. Notifies MHS Supervisor, provides reports, assists employees on proper input technique and provides one-on-one training for employees. Work Schedule: Monday-Friday 8:00am-4:30pm; Subject to change based on the needs of the agency. Position Description/PD#: Time and Leave Clerk/PD04676A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS):Not Authorized Financial Disclosure Report: Not required Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Must pass pre-employment physical evaluation. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/05/2026. Per 5 CFR § 300.604(c) Advancements to positions up to GS-5: Candidates may be advanced without time restriction to positions up to GS-5 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: experience with time and leave rules and regulations as it is related to scheduling practices; prioritizing simultaneous tasks; using various computer software applications to enter, monitor, sort, calculate, and retrieve data and information to create, edit and reformat various reports; auditing files, tracing errors and making corrections in time and leave postings; filing, typing, entering data, maintaining records, using and completing forms; using databases, and automated systems to accomplish work; working with and communicating with employees.NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed four (4) years of education above the high school level in any field which high school graduation or the equivalent is the normal prerequisite. Transcripts must be submitted at time of application.. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of successfully completed post-high school education (beyond the second year) and specialized experience as described above, which meet the total experience requirements for this grade level. Transcripts must be submitted at time of application. Physical Requirements: Must be able to function with frequent interruptions with the ability to regain concentration to complete tasks with expediency and dispatch. Incumbent spends majority of time seated at computer; however, the position requires some walking, standing, bending and carrying moderately heavy loads. Prolonged sessions using a computer terminal are necessary. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. How You Will Be Evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position: Arithmetic/Mathematical Reasoning Customer Service Flexibility Integrity/Honesty Interpersonal Skills Reading Comprehension Clerical Customer Service (Clerical/Technical) Integrity/Honesty Interpersonal Skills Teamwork Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Other Information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.