Banquet Captain – Part-Time - Kimpton Pittman Hotel

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You’ll Do:

Create ridiculously personal experiences by leading the setup, service, and breakdown of meetings, banquets, and special events. As Banquet Captain, you’ll provide hands-on leadership, ensuring events run on time, follow the Banquet Event Order (BEO), and deliver warm, attentive service.

Some of your responsibilities include:

• Attend BEO meetings to review upcoming events, confirm details, and communicate staffing, equipment, and service needs.

• Ensure all events are set up in advance according to the BEO, allowing time for final inspections and adjustments.

• Prepare food and beverage labels and buffet signage in advance, confirming descriptions and dietary information with Culinary.

• Lead and participate in event setup, service, and breakdown.

• Conduct pre-event briefings, assign duties, and communicate service expectations.

• Coordinate with Culinary, Sales, and hotel teams on event details, service timing, and changes.

• Serve as the on-site contact for clients and event hosts, addressing requests and involving management when needed.

• Monitor food and beverage presentation, timing, and replenishment throughout events.

• Train and coach banquet staff while setting the example through hands-on support.

• Assist management with scheduling and staffing assignments.

• Prepare accurate event checks, verify charges with clients, obtain signed checks before departure, and submit supporting documentation.

• Maintain clean, organized event spaces, equipment, and storage areas.

• Follow and reinforce food safety, sanitation, responsible alcohol service, and hotel procedures.

• Share event feedback and follow-up needs with management.

Preferred Experience:

• Experience with Agilysys InfoGenesis or a similar point-of-sale (POS) system is a plus.

What You Bring

• 2+ years of experience as a banquet captain or senior server is required. Hotel banquet experience is a plus.

• Knowledge of computer systems such as Excel, Word, and POS.

• Outstanding organizational abilities and skill for taking initiative, problem-solving, multi-tasking, and prioritizing.

• Passionate about food and providing an outstanding guest experience!

• Excellent verbal and written communication skills.

• Food Handler Certificate (if applicable).

• Flexible schedule, able to work evenings, weekends, and holidays.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (https://ihg.scene7.com/is/content/ihg/IHG\_DAM/kimpton-hotels/2018-brand-pages/amer/pdfs/eeo-policy-kimpton.pdf) .

Be Yourself. Lead Yourself. Make it Count.